Operations Trainee
for Sea Horse Shipping
Total years of experience :0 years, 6 Months
for Barclay’s as a CSE In the Fraud Aftercare Unit since October 2015
Job Description
Verifying customer details.
Verifying customer transactions over the phone.
Verifying bank transactions.
Blocking /re-issuing debit cards to the customer.
Jotting down notes into the computer for every case.
Making sure the customer is not irate and providing valid and quick solutions to the client.
Sending fraudulent cases to the onshore team in the UK.
done in Kuwait Subjects: Mathematics, Physics, Chemistry, Computer Science. Advanced certificate in International Trade (2015) – In Shipping, Import/Export Documentation, Seaport and Airport documentation / handling / Operations