Paul Bell

• I am employed by IFS to run, oversee, and develop the KAMOA Mining Project in all
areas managed by IFS in the Congo and surrounding Countries .
• The activities carried out include items below
• Client liase regarding Spares holding and cost controls.
• Making sure all items meet local and government regulations and laws
• Site meeting with client and Local authorities to arrange site services are ready and all
aspects of what is required by site and legislations .
• Arranging all Health and Safety files and on-site staff training and control of Health and
Safety documents needed to meet client and internal IFS requirements.
• Monitoring and upkeep of the onsite changeover Gensets ( Cats 1500kv ) 9 across the
sites
• Checking of site in aspect of all services needed for the equipment has been installed and
meet the requirements to allow a smooth installation and handover from the client to IFS
Staff.
• Oversee all installation personally and staff training in the specific equipment.
• On Site staff training and handover to specialist service as well as Fire Marshals, Health
and Safety inspectors as well as client internal auditors .
• Maintenance crew ( 52 Persons ) training and constant standard monitoring
• Setting up of an electronic PPM, Service and Waste Management programs for site to
meet clients requirements and allow electronic reporting of issues and repairs requested.
• Implementation of Health and Safety protocols and SOPs for work being carried out.
• Arranging service call outs for issues on site regarding the installations
• Rolling out new systems to all other sites managed by IFS in the Southern Africa Region.

• All site liasing regarding any services required layouts, Design, Powers and generator
needs, delivery, handover.
• Making sure all items meet local and government regulations and laws.
• Site meetings with client and Local authorities to ensure site services are ready and all
aspects of what is required by site and legislations as well as make sure dates of
schedules are agreed upon by all parties.
• Arranging all Health and Safety files and on-site staff training and control of Health and
Safety documents needed to meet client requirements.
• Checking of site in aspect of all services needed for the equipment has been installed and
meet the requirements to allow a smooth installation and hand over to the client.
• Final check and testing of all equipment that they are as per the specification and
drawings and are fully operational.
• Oversee all installations personally.
• On Site staff training .PPM set up and handover of all equipment including buildings,
Laundries, Kitchens and on site generators to specialist service as well as Fire Marshals,
Health and Safety inspectors as well as the client.
• Installation team training and constant standard monitoring
• Setting up of PPM, Energy backup by Generators and Waste Management programs for
site to meet local requirements set out by government and local authorities for all aspects
of the projects
• Arranging service call outs for issues on site regarding the installations
• Suppling Recommended training Programs, Opening procedures and maintenance and
spares needed for site to make sure any breakages and down time are held to a minimum

I was Brought in to oversee and streamline all departments within the group.
The activities carried out include the items below:

There are many more aspects to the duties but above are the basics.

Carry out the day to day running of the service maintenance and installations department for the
company including Job allocations, Costings, policy and procedure implementation, Quality
Control, Site inspections, project management and Profit and loss management of the
department.
My duties also included control and oversight of the out of country projects in countries
including Zambia, Tanzania, Angola and Namibia on Mines, Prisons, Hotels, Mines and other
large facilities to arrange and oversee the installation, training and hand over to the clients of the
Kitchen and laundry facilities including staff accommodation and temporary dwelling for staff
on site.
The staff compliment in the department was 9 permanent staff and 12 sub-contractors.

Tasked with the daily running of the business including work schedules, staff recruitment and all
aspects of the financial stability of the Company, maintaining the running budgets and making
sure the customers are kept happy.
The company was responsible for the maintenance and upgrading of the following site:-
The British Law Society HQ (Midland)
The Gateway Hotel (parts of the Spring Park Hotel Group)
The Quadrant Business Center (Sheffield)
Café Nino (Franchise Coffee Shops)
Imperial Catering and Backup)
We had been dealing with these clients for several years and carried out all aspects of
maintenance and projects for those sites.
The contract renewal process was handled by myself directly with the client, as this was the best
way to renegotiate the costing and services we supplied and the client deserved.

Main area of responsibility was preventative and emergency maintenance of sites including
updates to the facilities and operations for the commercial catering outlets from Blenders in Pubs
to large rack system dishwashers and regen units at hospitals, hotels and super markets chains
including ASDA, John Lewis and Debenhams on a national level.
This included arranging and liaising with site and subcontractors for work and time frames of
work.
We were also the service agents for Grundy food systems and because of this carried out work in
Government Facilities such and prisons and hospitals and due to this we received extensive
training on this equipment.
Most of the contracts that we had were Corporation owned facilities, large hospital and bulk food
production facilities

The main area of responsibility was the handling of services to both Adhock and contract clients
from the time the service call was placed, making sure the spares needed for the jobs were either
on the vans or delivered directly to the site. Arranging convenient times for access to the
kitchens and making sure the repair / installations were carried out to a high standard.
Maintaining all cost controls and Engineer profitability on a monthly basis
Also it was required that I demonstrated and trained staff on the operation of the new equipment.
Including Technical, Operational, health and safety, cleaning & care.
I was also responsible for the set up and implementation of all systems and procedures needed
for ISO 2001 And the Final accreditation of ISO 2001 to Caterserv in Sept 2003