paul hajj

Partner at a local supermarket financing and selling items.

Assist in daily in inventory reconciliation.

Maintaining accurate record of stock levels, incoming shipments, and outgoing goods.

Enter and update product information in the inventory and POS system (flexiBills) as item names, barcodes, prices, suppliers, expiration date)

File and organize digital and paper records as needed.

Support other administrative task as needed.

Supervised and coordinated the dining room team to ensure high-quality service and guest satisfaction.

Welcomed guests, presented menus, and ensured efficient table service at all times.

Trained and guided waiters on service standards, table setup, and customer interaction.

Managed table reservations, seating plans, and section assignments during busy shifts.

Handled guest complaints professionally and ensured quick resolution.

Collaborated with the kitchen and bar staff to guarantee smooth communication and timely order delivery.

Ensured cleanliness, hygiene, and proper presentation of the dining area.

Assisted in opening and closing duties, including cash handling and shift reports.

Processed domestic and international money transfers through Western Union and BoB Finance systems.

Handled cash transactions, ensuring accuracy, proper documentation, and compliance with company and Central Bank regulations.

Assisted customers with bill payments, mobile top-ups, and financial service inquiries.

Verified client identification and maintained detailed records to meet KYC and anti-money laundering (AML) standards.

Delivered professional customer service, resolving issues promptly and maintaining customer satisfaction.

Balanced cash drawers and prepared daily transaction and reconciliation reports.

Promoted BoB Finance products and services to walk-in clients.