Exhibitions / Events Project Coordinator
Emirates Exhibition Services
مجموع سنوات الخبرة :19 years, 5 أشهر
Coordinate with clients and contractor/vendor. From start of the project to finish and completion to stand hand overs. Make a quotation with breakdown to provide stand cost to clients. Perform task by ensuring any variation to projects are documented and accounted and prior to execution. Procurement of exhibition materials and checking supplier’s competitive rates Coordinated in purchasing office supplies. Prepared quotations for clients stand construction. Making bill of quantities in excel format Preparing bidding documents to company as vendor for technical and commercial proposals. Manage client emails from company database using Microsoft Access. Working closely with Marketing Manager and executives to coordinate and schedule calls, confirm appointments and follow ups. Keep the marketing database up to date, importing new data, updating records and performing the necessary cross checks. Provided administrative support to managers and coordinated with all departments. Screened telephone and personal callers & Made and recorded appointments. Filed correspondence and other records. Received and processed incoming and outgoing mails. Sending emails to prospect clients, monitor responses, and manage follow up and cancellations. Prepares mailers and brochures by formatting content and graphics; arranging printing and internet packages. Provides marketing tracking and research information by collecting, analyzing, and summarizing data and trends. Making presentations for showing company profile, design, assembling quotations, proposals, videos, slide shows, demonstration and product capability booklets.
Provide first level & second level help desk support to HP Users in order to resolve problems and provide clarifications on queries related to IT matters and HP Products
Provide remote support to users when needed to resolve issues or provide clarifications to queries. Provide WIFI Support and setup in users laptops. Network Printer/scanner installations and support. Coordinate with the various Support Teams and assist in building up basic support process and documentation. Register all calls received through multiple media e.g. telephone, e-mail, and assign a ticket number in order to ensure that all calls received are recorded and promptly resolved or escalated to the second level internally or to vendors externally as required. Use various arbitration & resolution techniques to achieve targets, and consistently with high KPIs. Demonstrate strong telephone skills while answering queries as efficiently as possible. Be firm but fair when dealing with debtors/customers over the phone. Remain professional at all times when dealing with difficult customers. Use appropriate methods to persuade debtors to pay. Manage the call and the conversation at all times.
Installing and configuring computer hardware operating systems and applications; monitoring and maintaining computer systems and networks; talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues; troubleshooting system and network problems and diagnosing and solving hardware/software faults; replacing parts as required; providing support, including procedural documentation and relevant reports; following diagrams and written instructions to repair a fault or set up a system; Supporting the roll-out of new applications; Setting up new users' accounts and profiles and dealing with password issues; responding within agreed time limits to call-outs; working continuously on a task until completion (or referral to third parties, if appropriate); prioritizing and managing many open cases at one time; rapidly establishing a good working relationship with customers and other professionals, testing and evaluating new technology;
Route Settlement Encoding of the daily sales reports using BASIS program. Product Inventory on warehouse/ Staging Areas used by the company. Preparing reports on Inventory, Route Settlement and others. Data Controlling of documents. Responsible in the safekeeping and monitoring of forms used in daily operation Inventory of dealer warehouse and outlet confirmation and audit. Timely route settlement processing. Daily submission of standard reports and deviations to all users.
August 2005 - May 2007
Network Administrator
Lakewood Internet Café
Victoria Homes, Tunasan, Muntinlupa City
Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures.
Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.
Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Provides information by answering questions and requests.
Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Completes operational requirements by scheduling and assigning administrative projects; expediting work results.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
January 1999 - December 1999
Office Clerk
S.Y. Business Services
Mapagmahal St. Kamias, Q.C.
Collect, count, and disburse money, do basic bookkeeping and complete banking transactions.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.
Answer telephones, direct calls and take messages..
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Complete and mail bills, contracts, policies, invoices, or checks.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
April - October 1998
Service Crew
Wendy's SM Annex Branch
SM City North Edsa, Annex
* Attends to customers' needs with prompt, accurate and efficient service.
* Assists in the proper arrangement of items in assigned shelves.
2000 - 2005 Graduated Bachelor of Science Major in Electronics & Communications Engineer Feati Univeristy Sta. Cruz, Manila
1995 - 1998 Undergraduate Faculty of Arts and Letters University of Santo Tomas Espana, Manila
1991 - 1995 Graduated Secondary Level University of Santo Tomas High School Espana, Manila
1986 - 1991 Graduated Elementary Level St. Mary's College Q.C.