Paul Mickan, Manager Project Services

Paul Mickan

Manager Project Services

Santos

Location
Australia
Education
Diploma, Management
Experience
30 years, 3 Months

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Work Experience

Total years of experience :30 years, 3 Months

Manager Project Services at Santos
  • Australia
  • My current job since January 2013

A senior role responsible for managing the Project Services team (15 personnel), which supports major and capital facility projects within the Eastern Australia Business Unit (EABU). Responsible for advising and mentoring the team on execution strategies, stakeholder management, governance, assurance, project controls, risk management, estimating, quality management, QA/QC, document control and finance services across the portfolio of projects.

RESPONSIBILITIES / ACHIEVEMENTS:
- Managed project services for a portfolio of projects which range from A$5m to A$325m in value, with the total portfolio being worth circa A$1b;
- Managed the Project Management Office function for Engineering & Projects department;
- Ensured robust application of project controls techniques across the project portfolio. This included:
+++++ establishment of detailed work breakdown structures and project schedules;
+++++ development of time-phased cost estimates;
+++++ cost & schedule risk analysis for contingency development;
+++++ utilisation of earned value management;
+++++ robust application of management of change processes;
+++++ alignment of contracting strategy to execution strategy (including tender evaluations); and
+++++ monthly project reviews across cost, schedule, risk and funding aspects;
- Ensured integration and alignment of Engineering and Contracts & Procurement deliverables to the project plan and ensure that contractor progress measurement process was followed to improve reporting accuracy;
- Successfully implemented the corporate cost management tool (PRISM G2) across the portfolio of projects;
- Developed and implemented project delivery and controls documentation and tools (Project Management Platform) to provide streamlined and scalable project management system for all projects;
- Developed and implemented a Project Assurance Tool to allow for pragmatic scalability of project deliverables for capital projects, ensuring formal agreement between the Project Manager and Project Director on all project management deliverables;
- Developed electronic documentation and process flows to streamline and improve efficiency & accuracy of multiple paper based documents / systems (e.g. management of change; lessons learnt);
- Developed an across business-unit guideline for the establishment, budgeting, monitoring and reporting of an annual seriatim of projects which had an annual budget of A$200m;
- Conducted an across business review / gap analysis of project controls and project execution - leading to organisational changes to improve Project Controls within sub-surface function;
- Reviewed and approved, as EABU Subject Matter Expert, all modules for bespoke project management course for Santos, delivered by ESI International in association with The George Washington University;
- Managed the governance and assurance of the project gating process to ensure that minimum requirements (e.g. revised business case, maturity of engineering and project planning, peer reviewed cost & schedule, etc.) were met prior to the projects progressing to its next phase and funding approved; and
- Ensured that all quality expectations were met from systemic and project perspective, including QA/QC requirements.

Manager Project Services at Santos
  • Australia
  • January 2013 to October 2015

A senior role responsible for managing the Project Services team (15 personnel), which supports major and capital facility projects within the Eastern Australia Business Unit (EABU). Responsible for advising and mentoring the team on execution strategies, stakeholder management, governance, assurance, project controls, risk management, estimating, quality management, QA/QC, document control and finance services across the portfolio of projects.

RESPONSIBILITIES / ACHIEVEMENTS:
- Managed project services for a portfolio of projects which range from A$5m to A$325m in value, with the total portfolio being worth circa A$1b;
- Managed the Project Management Office function for Engineering & Projects department;
- Ensured robust application of project controls techniques across the project portfolio. This included:
+++++ establishment of detailed work breakdown structures and project schedules;
+++++ development of time-phased cost estimates;
+++++ cost & schedule risk analysis for contingency development;
+++++ utilisation of earned value management;
+++++ robust application of management of change processes;
+++++ alignment of contracting strategy to execution strategy (including tender evaluations); and
+++++ monthly project reviews across cost, schedule, risk and funding aspects;
- Ensured integration and alignment of Engineering and Contracts & Procurement deliverables to the project plan and ensure that contractor progress measurement process was followed to improve reporting accuracy;
- Successfully implemented the corporate cost management tool (PRISM G2) across the portfolio of projects;
- Developed and implemented project delivery and controls documentation and tools (Project Management Platform) to provide streamlined and scalable project management system for all projects;
- Developed and implemented a Project Assurance Tool to allow for pragmatic scalability of project deliverables for capital projects, ensuring formal agreement between the Project Manager and Project Director on all project management deliverables;
- Developed electronic documentation and process flows to streamline and improve efficiency & accuracy of multiple paper based documents / systems (e.g. management of change; lessons learnt);
- Developed an across business-unit guideline for the establishment, budgeting, monitoring and reporting of an annual seriatim of projects which had an annual budget of A$200m;
- Conducted an across business review / gap analysis of project controls and project execution - leading to organisational changes to improve Project Controls within sub-surface function;
- Reviewed and approved, as EABU Subject Matter Expert, all modules for bespoke project management course for Santos, delivered by ESI International in association with The George Washington University;
- Managed the governance and assurance of the project gating process to ensure that minimum requirements (e.g. revised business case, maturity of engineering and project planning, peer reviewed cost & schedule, etc.) were met prior to the projects progressing to its next phase and funding approved; and
- Ensured that all quality expectations were met from systemic and project perspective, including QA/QC requirements.

Manager of Asset Management at LogiCamms
  • Australia
  • January 2012 to January 2013

Responsible for the management and leadership of the Asset Management department and 30 personnel including sustainable growth and continuous development of asset management services offered.

RESPONSIBILITIES / ACHIEVEMENTS:
- Developed the strategic plan for the Asset Management department;
- Managed the portfolio of Asset Management projects including project assurance checks;
- Delivered the following projects to clients:
+++++ Development of Client Asset Management & Maintenance Optimisation Strategies;
+++++ Materials / Logistic Management;
+++++ Operational Optimisation; and
+++++ Spares Optimisation.

Operations Manager at LogiCamms
  • Australia
  • December 2010 to August 2012

2IC to the Location Director responsible for providing Operational Management support to the Adelaide office and 100 personnel.

RESPONSIBILITIES / ACHIEVEMENTS:
- Provided HSEQ leadership within LogiCamms;
- Developed and managed the annual operational budgets, including overheads, capital and reimbursibility, as well as determining annual ‘schedule of rates’ for use within the business;
- Helped facilitate the development of the company’s Annual Business Plan;
- Conducted Project Health Check reviews (cost performance, schedule performance, scope compliance, risk) for LogiCamms’ portfolio of projects;
- Conducted audit and gap analysis of business systems, including facilitation of improvement activities;
- Developed estimation / proposals procedure and tools, whilst responsible for final commercial approval of outgoing tenders and proposals;
- Conducted the commercial review of Terms & Conditions for prospective and new contracts;
- Generated monthly reporting for submission to the LogiCamms Executive & Board;
- Participated in risk management workshops for operational and organisational risks;
- Reviewed and approved national Project Management, Project Controls and Estimation procedures;
- Key stakeholder in development of resource scheduling enterprise system.
- Care-taker Operations Director during recruitment of new Location Director, which included:
+++++ Delivery of a portfolio of project (circa $20m annual spend) to achieve company profit metrics and meet client expectations;
+++++ Restructuring activities of the Adelaide operation to improve organisational efficiency;
+++++ Development of company’s Annual Budget;
+++++ Development of company’s Annual Business Plan; and
+++++ Relocation of the LogiCamms office to the CBD.

Manager of Engineering at LogiCamms
  • Australia
  • December 2009 to February 2012

Responsible for the management and continuous development of the Engineering Department and 65 Engineering personnel at LogiCamms.

RESPONSIBILITIES / ACHIEVEMENTS:
- Provided the leadership and management of the LogiCamms Engineering Team;
- Ensured a suitable and effective Engineering Management System (EMS) was documented and utilised by the LogiCamms Engineering Team and that it complimented the Project Delivery Platform;
- Contributed in the setting of the strategic direction for engineering and general business activities across the LogiCamms Company;
- Ensured there was continuous improvement in engineering systems and processes;
- Key stakeholder in development and implementation of enterprise project planning software (MS Project Server) to allow improved project and resource reporting;
- Responsible for the Document Control and Document Management process within LogiCamms; and
- HAZOP facilitation on numerous projects.

Quality Manager at LogiCamms
  • Australia
  • December 2009 to July 2011

Responsible for the effective operation of the LogiCamms’ Quality Management System and its compliance with ISO9001:2008.

RESPONSIBILITIES / ACHIEVEMENTS:
- Championed the implementation and ongoing development of the Quality Management System within the Adelaide office;
- Established appropriate KPIs and implemented regular assessment in order to drive continuous improvement; and
- Managed the governance auditing process of Engineering, Project Management and Business Services departments to ensure adherence to internal (and client) standards for various phases of projects.

Project Manager at SMR
  • Australia
  • August 2006 to December 2009

Responsible for the commercial and program development of multiple automotive and medical components for domestic and international customers worth circa A$85m per annum.

Project Manager - Quality & Improvements at SMR
  • Australia
  • November 2003 to August 2006

Responsibility for the management of improvement projects via Six Sigma across multiple products and systems, which delivered circa A$20m per annum savings.

Project Engineer at SMR
  • United Kingdom
  • December 2000 to November 2003

The sole representative for SMR within Europe based in the UK. An autonomous position managing all business activities with the European customers. This included new project development, quality, logistics and commercials.

Project Leader at Honda
  • United Kingdom
  • August 1997 to November 2000

Co-ordinated the new model activities for an extensive supplier base across the UK, Europe and Japan for the Honda Civic.

Mechanical Engineer at Ford
  • Australia
  • January 1994 to May 1997

Responsible for the final quality of hood & boot fitment on Ford Falcon vehicles, including containment and permanent corrective actions.

Education

Diploma, Management
  • at Leadership Management Australia
  • December 2011

Honours 2:1

Diploma, Certificate of Professional Management
  • at University of Adelaide
  • December 2005

Distinction

Bachelor's degree, Mechanical Engineering
  • at University of South Australi
  • December 1993

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Specialties & Skills

OPERATIONS MANAGEMENT
STRATEGIC PLANNING
PROJECT MANAGEMENT
RISK MANAGEMENT
PROJECT SERVICES
GOVERNANCE & ASSURANCE
LEADERSHIP
PROJECT CONTROLS
SIX SIGMA
ASSET MANAGEMENT
AUDITING
BUDGETING
BUSINESS CASE
BUSINESS PLANS
ENGINEERING
MICROSOFT PROJECT
QUALITY

Languages

English
Native Speaker