Assistant Manager to Owners
Fakhoury Motors
Total years of experience :22 years, 4 Months
-Scheduled/managed high priority meetings and coordinated conference calls
-Acted as gatekeeper and negotiator while maintaining numerous confidential matters with the utmost discretion
-Managed/maintained President and CEO’s calendar
-Created and maintained billing reports
-Mediated between clients and contractors
-Drafted, edited, and finalized reports
-Interacted, managed, and organized client requests on a daily basis
-Reviewed and ensured that we properly implemented client’s contractual agreements
-Booked multi-destination travel accommodations including domestic and international flights, ground, hotel and dining; processed expenses incurred
-Routed important paperwork to key contacts for review
-Assisted in planning and executing special events
-Created/maintained bi-monthly expense/financial reports
-Prepared PowerPoint presentations and outlined speeches for presentations
-Purchased, prepared and designed marketing material for sales presentations
-Conducted extensive research on competitors, reporting finds to CEO and President. Developed, formatted and maintained databases.
-Created highly effective organizational and filing systems, resulting in easy access to critical information and streamlined office functioning.
-Created and Maintained all Social Media Outlets such as Facebook, Instagram, Twitter and YouTube.
-Restructured Work Flow
-Hired, Evaluated, and Accountable for all Staff.
-Researched and Implemented all Technology Advances.
- Developed, implemented, and managed a project management software to facilitate between departments.
Cloud 9 Nail Bar 08/2009 - Present
Owner (Lebanon)
➢ Created a potential and long-term client database.
➢ Built strong relationships with contractors/sales.
➢ Designed all marketing materials
➢ Implemented a marketing plan
➢ Created a centralized filing system
➢ Commenced initial design of website
➢ Organized all company project lists/photos.
➢ Designed a system to keep an up-to-date client database.
➢ Organized all functions (Accounting, Management, All Aspects)
Northeastern Financial 4/2003 - 01/2009
Executive Assistant to President (New York)
➢ Scheduled/managed high priority meetings and coordinated conference calls
➢ Acted as gatekeeper and negotiator while maintaining numerous confidential matters with the utmost discretion
➢ Managed/maintained President's calendar
➢ Created and maintained billing reports
➢ Mediated between clients and contractors
➢ Drafted, edited, and finalized reports
➢ Interacted, managed, and organized client requests on a daily basis
➢ Reviewed and ensured that we properly implemented client's contractual agreements
➢ Booked multi-destination travel accommodations including domestic and international flights, ground, hotel and dining; processed expenses incurred
➢ Routed important paperwork to key contacts for review
➢ Assisted in planning and executing special events
➢ Created/maintained bi-monthly expense/financial reports
➢ Prepared PowerPoint presentations and outlined speeches for presentations
➢ Purchased, prepared and designed marketing material for sales presentations
➢ Conducted extensive research on competitors, reporting finds to CFO. Developed, formatted and maintained databases.
➢ Created highly effective organizational and filing systems, resulting in easy access to critical information and streamlined office functioning.
Orthodontic Associates 7/2001 - 4/2003
Office Manager (New York)
➢ Provided administrative support to Head Orthodontist of multi-office orthodontic practice
➢ Coordinated appointment scheduling and organized filing
➢ Performed various administrative tasks
➢ Liaised with vendors regarding dental/orthodontic supplies and negotiated pricing
➢ Trained employees on client interaction
➢ Interfaced with clientele and maintained good customer relations via follow up to questions/complaints
➢ Implemented paperless filing of 4 patient offices-through "Advanced Ortho Systems"
➢ Worked with technology teams both internal and external on all internal networking
➢ Liaison between insurance companies and clients
➢ Working with various technologies in both photographic and mold creation
➢ Managed employee schedules for branch offices; assisted in hiring staff
➢ Solely responsible for all billing transactions
School of Visual Arts - 2004 BA in Graphic Design Area of Focus: Print design, Digital Ad Campaigns