Paulina Mari Pablo Jalandoni

Compiles, processes and ensures protection of patient records and data.
•Ensures medical, administrative, ethical, legal and regulatory compliance for patient records.
•Manages the patient record for check-in, admission, patient care, physician orders, check out and discharge for the respective unit.
•Answers telephone and intercom calls and provides information or relays messages to patients and medical staffs.
•Collects and records patient feedback and data to support Patient Satisfaction evaluation.
•Complies with policies, procedures and regulatory standards.
•Assist the Supervisor and Manager in the collection of information related to advanced research and reports required by the department.
•Meets deadlines and follows up on assignments under the supervision of the Supervisor/Manager.
•Identifies pertinent events affecting patient care, administration, quality of service within the Unit and reports them to the Manager/ Supervisor
•Provides suggestion on administration, patient records and other departmental procedures as required.
•Adheres to Sidra’s standards as they appear in the Code of Conduct and Conflict of Interest policies

Focus in manpower sourcing/ recruitment

MANPOWER SOURCING & PLACEMENT

•Initiate strategies to fill up vacancies adequately
•Screen and ensure that all candidates who have passed the initial hiring stage meets all basic requirements prior to referring them for further evaluation
•Ensure that all new hires are given adequate Company Orientation prior to deployment
•Screen and ensure that all concessionaire employees deployed meets requirements set by store operations
•Effectively conduct the Basic Company Orientation (BCO) initially to new hires and later on the Basic Customer Service

MANPOWER HEADCOUNT & CONTROL

•Monitor and control of manpower counts of stores being catered to and makes sure that it is updated, maintained, and secured
•Ensure that all employees being hired are within the approved manpower budget

RECORDS MANAGEMENT

•Ensures accuracy and correctness of all employee information prior to turnover of records and documents

PERFORMANCE MANAGEMENT

•Effectively & efficiently implement the Employee Status Advice (ESA) for probationary employees in all stores handled