Senior Manager Sales and Operations
His Majestys Enterprises
Total years of experience :7 years, 11 Months
Key Result Areas:
• Monitored customer purchasing behaviors, market dynamics, and competitor strategies to adjust tactics and achieve annual sales growth of 3-4%.
• Prospected a minimum of 5 leads weekly, leveraging connections to secure paying customers across approximately 60% of the state area.
• Enhanced market share in Maharashtra to 41% by consistently delivering superior sales support and generating ongoing customer referrals.
• Conducted month-over-month (MoM) and year-over-year (YoY) analyses of Automotive and Civil line products, facilitating strategic insights and initiatives.
• Implemented a Market Penetration strategy resulting in a 15% increase in business volume with existing accounts, combined with efficiencies in manufacturing costs.
• Collaborated with technical teams to introduce two new product verticals, ensuring alignment with quality standards and customer satisfaction.
• Managed pricing strategies from quotation to conversion (QTC), optimizing revenue generation and competitive positioning.
• Led service-related training sessions and developed technical presentations for Production Planning and Control (PPC), contributing significantly to team training and innovation adoption (20-40%).
• Evaluated production levels, quality metrics, and maintenance protocols across three cross-functional teams to resolve operational challenges and meet targets.
• Strengthened customer relationships and expanded business share through effective account management and retention strategies.
• Partnered with core business operations to increase the companys footprint, expand market share, and generate sustainable revenue gains.
• Conceptualized annual business plans and strategies, managed operations from scratch; defined processes and created appropriate systems for delegated functioning.
• Created a systematic approach to increase reach through potential mapping and sales planning; formulated and executed go-to-market strategies to leverage tremendous opportunities in terms of growth in revenue and market penetration.
Key Result Areas:
• Conducted client surveys to assess needs and expectations for Car Accessories products and After-sale service, contributing to a 12% sales increase within 2 months.
• Researched competitor trends in the automotive market, leveraging data analysis to identify emerging trends and achieve a 5% sales growth.
• Successfully secured partnerships with Original Equipment Manufacturing (OEM) companies to expand business operations.
• Analyzed competitor performance metrics, correlating sales increases with market share to inform strategic decision-making.
Key Result Areas:
• Collaborated with Marketing and Design departments to oversee marketing campaigns promoting product lines, maintaining a balanced contribution of 50:50.
• Achieved a 6% increase in profit margins by optimizing the introduction of new products in the Civil and Automotive sectors.
• Developed and executed market studies to analyze market conditions, assessed outcomes, and utilized findings to refine and improve marketing strategies and campaigns.
Key Result Areas:
• Conducted competitive analysis to refine sales and marketing strategies in response to market dynamics.
• Utilized sales and marketing data analysis to enhance strategic decision-making and optimize performance.
• Trained sales staff on effective cross-selling and up-selling techniques, contributing to a 3-5% increase in net sales revenue.
• Implemented a sales and marketing program aligned with company objectives, resulting in a 2% growth in new business acquisition.
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