Pavan Kumar Perusomala

• Assiduous, proactive & achievement-oriented professional, offering over 6+ years of rich exposure across Information Technology Service Management. • Dexterous in implementing best practices of ITIL including Change Management, Problem Management, Release Management, Risk Management, Business Continuity/Disaster Recovery etc. • Successfully completed ITIL V2 & V3 Foundation Certified. • In Scope of Completion - ITIL V3 Expert Certification. • In Scope of Completion - Technical Certifications. • Lean & Six Sigma (Green Belt) Trained, Tested and Certified. • Excellent planner with proven abilities in accelerating growth, generating customer loyalty levels while serving institutions and corporate sectors effectively. CORE COMPETENCIES Software Profile(Exposure): Operating System : Win9X ,NT. Language :C, C++, Java, .NET. Database :Oracle (SQL,PL/SQL), SQL Server. Web Languages :HTML, XML. Packages :MS-Office, PhotoShop, Flash Skills: -Pursued a course at NIIT, Net (ASP.NET, VB.NET, VC#&XML). -Knowledge of programming in C, C++, Java. -A good Knowledge of Handling Database & PL/SQL programming.