Admin-HR
Atmosphere Real Estate
Total years of experience :11 years, 2 Months
Provide general administrative duties
Coordinate staff recruitment and selection process in order to ensure a timely organized and comprehensive procedure is used to hire staff.
Act as the main point of contact for visitors and callers, including reception duties.
Creating and implementing company policies and procedures of the company with the approval of the CEO.
Monitoring CRM
Perform other related duties as required.
Provide advice and assistance when conducting staff performance evaluations.
Administrative and
2015
* Provide general administrative support to the General Manager and employees.
* Undertake administrative duties.
* Act as a main point of contract for visitors and callers, including reception duties.
* Prepare quotations/contracts for supplier and clients as advised.
* Assists in matters relating to marketing and publicity for the company.
* Achieves marketing and sales operational objectives by contributing marketing and sales
information and recommendations to strategic plans and reviews.
* Provide support to supervisors and staff to develop the skills and capabilities of staff.
* Provide advice and assistance when conducting staff performance evaluations.
* Identify training and development opportunities.
* Organize staff training sessions, workshops and activities and orientations.
* Provide basic counseling to staff who have performance related obstacles.
* Access funding for training and proposals.
* Monitor staff and attendance activities.
* Coordinate staff recruitment and selection process in order to ensure a timely organized and
comprehensive procedure is used to hire staff.
* Perform other related duties as required.
2013
* Attending the management daily briefing when FO Manager, Asst. FO Manager and FO
Supervisor are not available.
* Assisting front office team with some basic technical concerns regarding PC troubleshooting.
* Arranging and filing all the personal files of front office team and always tracking their timings
and schedules to be recorded to their personal files.
* To assist the duty manager and front office supervisor in any task outlined/detailed and comply
with any reasonable request made by the management to the best of my ability.
* Cooperates in the performance of any reasonable tasks requested by the company, managers,
executives and guests.
* Ensure to provide prompt, generous, courteous and efficient service to all guest, to achieve high
level of customer satisfaction through personalized service.
* Greet welcome and direct guests to their respective rooms and ensure that they are well-suited.
* Ensuring the guests that they are well briefed and informed with the facilities and amenities of
the hotel.
* Attending guests request and to ensure the complete satisfaction of the service provided.