Pedro Miguel Piedade Cachola Dias Lourenco, Solution Architect

Pedro Miguel Piedade Cachola Dias Lourenco

Solution Architect

Dong Energy

Location
Portugal
Education
Bachelor's degree, Information Systems Management
Experience
19 years, 2 Months

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Work Experience

Total years of experience :19 years, 2 Months

Solution Architect at Dong Energy
  • Denmark
  • My current job since August 2014

- Solution Designs
- BPDs
- Explained the standard SAP products and tools that could accommodate the requirements
- Identified risks, issues, and gaps in the current understanding
- Manage project designs
- External systems interfaces
- Enhancement of PM
- Explained Best Practice processes for the requirements

Solution Architect at British Gas
  • United Kingdom - London
  • January 2014 to July 2014

- Solution Designs
- Architecture notes
- Explained the standard SAP products and tools that could accommodate the requirements
- Identified risks, issues, and gaps in the current understanding
- Manage project designs
- Architecture support
- Enhancement of PMCS and MRSS
- Explained Best Practice processes for the requirements

SAP MRS lead Consultant at Inchcape
  • United Kingdom
  • August 2013 to January 2014

- Design and Configuration of MRSS solution
- Design of Appointment Booking
- Design of Workshop Capacity
- Manage communication on MRSS with SAP
- Manage and configure the integration with HR, DBM
- Design and configure the HR org Structure for MRSS
- Design and writing of Functional Specs for enhancing functionalities on MRSS, Appointment Booking and Workshop Capacity
- Design of solution for efficiency calculation

SAP Senior MRS Consultant at al-futtaim
  • United Arab Emirates - Dubai
  • February 2013 to August 2013

- Design and Configuration of MRSS solution
- Design of Appointment Booking with SAP CDP
- Design of Workshop Capacity with SAP CDP
- Manage and configure the integration with HR, DBM and CRM
- Design and configure the HR org Structure for MRSS
- Design and writing of Functional Specs for enhancing functionalities on MRSS, Appointment Booking and Workshop Capacity
- Design of solution for efficiency calculation

Cognizant / DNAstream as and independent consultant at British Gas Business
  • United Kingdom
  • June 2012 to December 2012

- Data Matrix lead
- Working closely in the design of the processes with ISU Device Management, FICA, Billing, CRM and Online
- Developing the template and structure of the data mapping document
- Managing mapping and Emigall work for SAP and Legacy systems
- Managing mapping team, team of 5 persons, onshore and offshore
- Planning work and assuring deliverables
- Help on the elaboration of migration strategy document, for Billing, FICA, Device Management, CRM and Online
- Review mappings and Emigall files
- Schedule and manage meetings with Functional teams CRM and SAP IS-U
- Blueprint Specifications on Device Management and Industry flows as Imbalance Processes
- Imbalance Processes, Smart Metering Processes, Online processes, Reporting processes, etc
- Provide SAP ISU and CRM knowledge to the Migration team
- Data modelling for ISU and CRM
- First point of contact for the MI team for SAP ISU

Noesis permanent employee at ZON
  • Portugal
  • June 2010 to June 2012

- SAP Team Management, team of 3
- Quality Testing Manager, assuring testing and deliverables of new functionalities
- Work on several SAP Modules like PM, MM, SD, FI-CO and IHC
- SIT/UAT Testing
- Ensure SAP Best Practices are delivered

SAP as a permanent employee at British Gas Smart Metering
  • United Kingdom - London
  • June 2009 to June 2010

- Manage the team design, configuration and build of ISU and PM/CS functionality
- Ensured complete design fits the requirements
- Configuration of Device Management with Smart Metering, Work Management, Customer Service and Master Data on SAP IS-U
- Integration of Device Management, Work Management, Customer Service and Master Data on SAP IS-U
- Manage and design the integration with Call Center UI, MRS, Mobile, BI and Testing products
- Designed the final Work Management and Plant Maintenance Solution
- Build data loads with LSMW tools
- Ensure that all data for Work Management, PM and Device Management were migrated to the correct place
- Ensure SAP Best Practices are delivered.

IS-U Solution Architect and EAM Consultant at Dwr Cymru Welsh Water
  • United Kingdom
  • January 2008 to December 2008

SAP CRM Service, IS-U Technical Object Management, IS-U Device Management, IS-U Work Management, Plant Maintenance, Customer Service, ESRI GIS, MRS 610, MAU 3.0, MI 7.0, EP 7.0, BI 7.0, PI 7.0

- Manage the design, configuration and build of ISU and EAM functionality, like PM, CS, SD and MM;
- Design and build of Workflows and Front Office Processes for SAP CRM
- Manage and design the integration with SAP CRM, MRS, Mobile, BI and Testing products
- Configuration of Device Management, Work Management, Customer Service and Master Data on SAP IS-U
- Integration of Device Management, Work Management, Customer Service and Master Data on SAP IS-U
- Designed the final Work Management and Plant Maintenance Solution
- Build data loads with LSMW tools
- Ensure that all data for Work Management, PM and Device Management were migrated to the correct place
- Workshops on design and build Solution to customer
- Ensure SAP Best Practices are delivered

IS-U Device Management Consultant at HayseriGas
  • Türkiye - Kayseri
  • May 2008 to May 2008

- Design and build IDOCs for Meter Readings
- Ensure Meter reads enter the system by IDOC system

SAP IS-U Work Management Consultant at EDP - SAP
  • Portugal
  • January 2007 to December 2007

- Manage ISU Work Management Functionality
- Manage ISU Work Management Integration with PM, SD and MM modules
- Manage integration with UI Web Sites
- Integration of Work Management with FICA, Billing, Device Management and Customer Service
- Ensure ISU Work Management solution works, so service orders are created and maintained correctly. Also, ensure that every update is captured correctly within the system.
- Support and Maintenance processes

EDP - Logica as a permanent employee at Logica
  • Portugal
  • March 2005 to December 2006

- Manage the design, configuration and build of ISU and PM
- ISU configuration on Master Data, Work Management, Device Management (with smart metering) and Customer Service
- Build data loads with LSMW tools
- Designed the final Work Management and Plant Maintenance Solution
- Support Go-Live
- Ensure SAP Best Practices are delivered
- Ensure all integration points of IS-U Technical Objects with all modules and functionalities

Trainee at Tagol
  • Portugal
  • September 2004 to January 2005

- Elaboration of Training Materials for SAP Plant Maintenance for TAGOL and Sovena companies
- Training to Nutrinveste employees
- Creation of migration documents, mapping documents for loading data into SAP
- Inventory of equipments from Legacy systems

Education

Bachelor's degree, Information Systems Management
  • at Escola Superior de Ciências Empresariais of Instituto Politécnico de Setúbal
  • June 2006

Degree in Information Systems Management by Escola Superior de Ciências Empresariais of Instituto Politécnico de Setúbal

Diploma, English
  • at Cambridge School
  • June 2004

English Certification First Certificate of English by Cambridge School

Bachelor's degree, Finland
  • at Laurea Polytechnic
  • May 2003

Erasmus Program in Finland at Laurea Polytechnic

Specialties & Skills

Languages

English
Expert
Portuguese
Expert
Spanish
Intermediate

Training and Certifications

SAP IS-U (Training)
Training Institute:
Logica
Date Attended:
March 2005