Peer Aaqib

Fidelity Investments is a multi-national financial services corporation based in Boston.
Job Responsibilities:
* Worked actively in DevOps Environment for migration, installation, code changes in production support using tools like
Jenkins, uDeployee.
* Performing the patching of linux and windows servers.
* Providing support to clients on business critical Documentum applications like EDMS, XTrac using CMIS
* Providing support on Document Central, Office 365 online, OneDrive, PPMC
* Experience on Apache Tomcat server, Java Method Server, Docbroker for checking logs to actively resolve issues on
applications running on linux server.
* Working on automation of daily tasks.
* Responsible for timely releasing of batch cycles with SLA as per business needs.
* Monitoring overnight batch cycles, triaging incidents with utmost urgency ensuring cycle completion within the defined
SLA.
* Hands on experience on tools and applications like MyMonitoring, ServiceNow, Informatica, Control-M, Reveille, Citrix

Ciber Global, now a part of HTC Global Services, is a global information technology consulting, services and outsourcing
company.
Job Responsibilities:
* Managed and administered Windows/Linux systems - Performed periodic maintenance and provided technical support.
* Worked on Windows Active Directory services for creating/deleting user profiles, password changes.
* Monitored the LAN/WAN network environment including routers, switches, firewalls, internet access and software
applications.
* Configuring VPN for end users.
* Performed troubleshooting of Windows servers and applications.
* Performed troubleshooting and diagnosis to hardware/software network failures, and provided resolutions.
* Communicating with the client over mail/skype/Ip phone calls for any critical alerts.
* Performing root cause analysis of problem with the other teams.
* Remote Desktop handling and troubleshooting.
* Hand on experience on tools like VMware-Vsphere, PRTG Tool, SCOM, Manage Engine.