administrative secretary
Medics United Company
Total years of experience :23 years, 4 Months
Organizes work by reading and routing correspondence, collecting organizing files, preparing dicuments, managing office supply
inventory and scheduling apppointments. Answering emails
and phone calls redirect when necessary. Filing
Developing and implementing a structured outbound calling strategies according to agreed group and retention objectives.
Responsible arrangement of standard And procedure of retail sales. Support to Achieve goals to increase profit of sales and motivate the
Staff performance for their personal development.
Responsible for the direct supervision of junior staff.
Implements all assigned tasks, projects and ensures attainments of all cost control. Provide excellent service and maintain positive in a team oriented-approach. Educates and informs customers about the differences in whole bean coffees, coffee preparation, and home brewing equipment. Accountable for daily sales banking while handling the shift.
Responsible for handling Banking Deposits of Daily Sales and Store fund of the store. Create financial and statistical tools and reports using spreadsheets, Manage and organize and update relevant data using database applications. Communicate and provide information by relevant methods internally and externally to assist and organizational operations and effective service to connecting groups.Analyse and interpret financial statistics and other data and produce relevant reports. Interpret instructions and issues arising, and then implement actions according administrative policies and procedures. Research and investigate information to enable strategic decision-making by others.
Ensure high levels of customer satisfaction through excellent sales service
Assess customers needs and provide assistance and information on product features
“Go the extra mile” to drive sales
Maintain in-stock and presentable condition assigned areas
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Cross sell products
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
Responsible for ensuring policies and procedures are followed and observed to ensure smooth flow of operations in each stations. Responsible for ordering of supplies, and overlook maintenance of cost control of the store needs. Accountable for store funds and has direct supervision of other staff, responsible for shift scheduling. In-charge of the store’s monthly.
Always give good customer service by smiling, greet the customer and always maintain standard like folding, arrange the garments by size with size tape, and always have color combination .
Responsible for the direct supervision of junior staff.
Implements all assigned tasks, projects and ensures attainments of all cost control. Provide excellent service and maintain positive in a team oriented-approach. Educates and informs customers about the differences in whole bean coffees, coffee preparation, and home brewing equipment.
Ensure that each customer receives outstanding service by providing a friendly environment, which includes greetings and acknowledging in every customer, maintain solid product knowledge and all other aspects of customer service. Maintain an awareness of all promotions and advertisements. Assist in floor moves, merchandising and display maintenance. Assist in processing and replenishing merchandise and monitoring floor stock. Communicate customer requests to management.