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Pei Ma, Prestige Senior Sales Specialist

Pei Ma

Prestige Senior Sales Specialist ·Rivoli Group

United Arab Emirates

Bachelor's degree, Marketing

Work experience

Total years of experience: 11 years, 11 months

Prestige Senior Sales Specialist

September 2019 - September 2023

Rivoli Group

Dubai, United Arab Emirates

September 2019 - September 2023

Responsibilites include achieving, sales targets, customer service, store management and generating daily reports (e.g. stock, sales, customers).

Company industry:
Retail & Wholesale
Job role:
Sales

Marketing/Operations Officer

July 2017 - June 2018

Comebey Information Technology LLC

Dubai, United Arab Emirates

July 2017 - June 2018

Responsibilities include: Product sales work; Translation of merchant information (Chinese and English); Product upload to Web page; Product operation; Data Analytics regarding App usage (e.g. monthly user volume, orders data, smartphone engagement)

Company industry:
Business Consultancy Services
Job role:
Information Technology

Public Relations Officer

March 2014 - April 2017

China Unicom Telecommunications Co. Lt

Lanzhou, China

March 2014 - April 2017

China Unicom Internet operation department
Social media accounts managed include China Unicom official Weibo, WeChat public number, and VIP customer club for daily operation and event planning. Running promotional campaigns.

Company industry:
Telecommunications
Job role:
Marketing and PR

VIP Customer Manager

April 2011 - August 2014

China Unicom Telecommunications Co. Lt

Lanzhou, China

April 2011 - August 2014

Responsible for customer development and retention; Exploring the needs of VIP customers; Providing feedback on marketing progress; Providing high-quality services to VIP customers to ensure customer satisfaction.

Company industry:
Telecommunications
Job role:
Marketing and PR

Customer Service Supervisor

July 2010 - September 2011

China Unicom Telecommunications Co. Lt

Lanzhou, China

July 2010 - September 2011

Customer service; customer service supervision; Representative evaluation report and Data Analytics work.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Lan Zhou University of Finance and Economics

June 2010

June 2010

Bachelor's degree, Marketing

China

Chang qing School of Lanzhou University of Finance and Economics

June 2008

June 2008

Diploma, Business English

China

Skills

VIP
Expert
VIP
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Personality
Expert
Personality
Expert
Office Administration
Expert
Office Administration
Expert
English
Expert
English
Expert
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DATA ANALYSIS
Expert
DATA ANALYSIS
Expert
EVENT MANAGEMENT
Intermediate
EVENT MANAGEMENT
Intermediate
HABILIDADES DE COMUNICACIÓN
Intermediate
HABILIDADES DE COMUNICACIÓN
Intermediate
INTERNET SERVICES
Expert
INTERNET SERVICES
Expert
IP
Beginner
IP
Beginner
LISTENING
Intermediate
LISTENING
Intermediate
MA
Beginner
MA
Beginner
MICROSOFT ACCESS
Expert
MICROSOFT ACCESS
Expert

Languages

Chinese
Expert
English
Expert

Hobbies

  • English, Tourism, movies and Fitness. Especially team activities.