Regional Human Resources Assistant Vice President
Ghabbour Auto
Total years of experience :16 years, 8 Months
(Egypt - Iraq - Jordan - Algeria - Dubai - Africa)
Direct regional human resource business partner operations and organizational development with 16 direct reports supporting 20K headcount including talent management, organizational development, learning and development, workforce planning, budget management, policy development, regulatory compliance, performance management systems, compensation and benefits, implementation of HRIS, leadership programs, employee engagement focused on culture transformation, and global and local talent acquisition and management.
● Delivered increase in service satisfaction by 50% by decreasing service level agreement 66% despite challenging market conditions.
● Established and implemented companywide graduate development program by designing program, developing marketing, sourcing and screening participants, creating assessments, overseeing onboarding, and conducting gap analysis to adapt strategy.
● Transformed employee engagement by meeting with leaders and employees at two facilities in Iraq, raising awareness of HQ operations, standardizing procedures with customization for country laws and culture, streamlining job descriptions, developing performance management system, introducing HQ events and communication platforms, improving benefits, inviting top performers to HQ, collecting employee feedback, and implementing corrective actions along with leading all HR operations within the regional companies.
● Built and deployed fully automated payroll “Oracle” across four regions ensuring compliance with regulatory requirements.
● Launched streamlined, automated recruiting activities and processes achieving 50% improvement in efficiency and deployed TALEO applicant tracking system while hiring 1K per year.
● Expanded talent acquisition activities with improved employer branding increasing potential candidates by 35% and decreasing bad hires by 72% through 5 years.
● Served as “loaned executive” to Coptic Orphans for one year to oversee HR department, develop policies, and manage compensation and benefits, talent management, talent acquisition, HRIS, personnel, and governmental operations.
Orchestrated human resource activities and overhaul of recruitment by building from scratch, streamlining and automating processes, revising job descriptions for all positions companywide, planning workforce and succession, creating workforce development programs and reward strategy, administering benefits, processing payroll, leading salary surveys, and implementing employee retention initiatives.
● Designed exit interview system and implemented corrective actions focused on working environment, leadership opportunities, and salary scale revision leading to decreased turnover by 75%.
● Performed full job analysis exercise across 5K employees.
● Developed medical insurance application delivering 65% increase in efficiency, improving service level agreement by 35%, and enhancing offerings by 20% within same budget.
● Hired 500+ employees annually.
(Egypt - Morocco - Sudan - Jordan)
Led human resource activities including building policies in harmony with region, building coding system for company positions, developing and implementing corporate social responsibility initiatives “Literacy”, leading companywide job evaluation exercise and salary surveys, performance management system, company structure, job design, succession planning, workforce development, talent acquisition, talent management and introducing quarterly newsletter with events and HR information.
● Orchestrated the execution of large-scale HRMS increasing data accuracy by 70%.
● Launched job rotation program companywide.
I graduated from Faculty of English Commerce & business administration and I was ranked the first over my class.
URL removed due to policy violation. Please contact support for further information.