Implementation Engineer
Key information technology
Total years of experience :8 years, 9 Months
Seeking position with top company as a Support, implementer and installer I have achieved expertise experience in below products
Expertise knowledge in Oracle Micros Simphony 1x, 2x and 18.2
Knowledge in installing the application components on server
Configuring Enterprise, properties and Revenue centers
Knowledge in hardware configuration Workstations 5, 5A and 6
Knowledge in hardware configuration Thermal Printer and IP Printers
Knowledge in Oracle and SQL Database with queries and tables
Configuration of Third-party applications with Simphony example MenuPlus, ServeMe, FMC, JANA
Knowledge in Import Export of Menu Items
Configuring MyMicros and Publishing Reports
Knowledge in installing interactive reports and creating New Reports
Handled many Projects with Major Hotels and restaurants from installation to Live Cover
Creating Documentation of Switch overs or new implementation with the product
Cresting Service Request on My Oracle Support and Following up
Network Troubleshooting.
Switches configuration, Maintain servers and network hardware.
VLan configuration
Managing and maintaining the networks.
knowledge of TCP/IP, DHCP, DNS, Active Directory, Remote desktop connection, VPN, WAN, WIFI, Structural cabling, Firewall, Antivirus, Internet Security and data backup system.
Understand all the department working procedures and perform the related tasks as described.
Interact with the clients to resolve the queries, issues and problems.
Responsible for providing help, support and assistance in initial installation of the system, setup and maintenance of the user account, data recovery, etc.
Undertake IT projects as instructed by the IT Manager
Monitor the operation and security of all computer hardware and ensure that it is operating properly
computer applications where it includes projects and presentations and also we have to do mini projects on html and other ai
