Senior, Sales Advisor Customer Service
Data Select Vodafone Qatar
Total years of experience :14 years, 5 Months
Duties and Responsibilities: ✓ Deal directly with customers either by telephone, electronically or face to face. ✓ Response promptly to the customer inquiries ✓Handle and resolve customer complaints. ✓Obtain and evaluate all relevant information to handle product and service inquiries. ✓ Provide pricing and delivery information. ✓Process orders, forms, applications, and request ✓ Organize workflow to meet customer timeframe. ✓Prepare and distribute customer activity reports. ✓Communicate and coordinate with internal departments. ✓ Provide feedback on the efficiency of the customer service process. Date Covered : June 2, 2016 - December 22, 2022
Date Covered : January 2011 - January 2016
FOOTSTEP Duties and Responsibilities: ✓ Assisting the customer in proper service needed. ✓ Making sure items are labeled with exact information to the items such as price, no. offacings, and out of stock items. ✓ Compensate customers for damaging stock up to a value agreed with your manager. ✓ Put tags to the displayed items.
CITY2). MERCHANDICER - March 2008 to August 2008 Duties and Responsibilities: ✓ Merchandise products on the shelves in the selling area are attractive to customers. ✓ Make sure that all the stock is organized and clean. ✓ Put tag price to the displayed item. ✓ And always have a good customer relationship. ✓ And convince the customer to buy the product. ✓ Also reaching the target sales of the product to insure good commission. Abu Dhabi UAE: