Environmental Engineer
PCM
Total years of experience :26 years, 0 Months
• Oversee all pre-sales tech support, new hire and ongoing training and pricing programs. Work with a PCMall/APC team to strategically boost APC’s sales in the Direct Reseller Market. Pre-Sales project coordination for all Infrastructure installations.
• Have led numerous successful initiatives including APC Elite and Certified Service Sales Partnership, certified as APC Integrated Design Consultant.
• Design and maintain systems to find and correct all errant orders, provide post sales arrival expectations and create documentation for all of these procedures.
• New ETA systems cut failed orders by 50%. “Top Ten Most Wanted” strategy targeted highest revenue orders daily, increasing ship rates by 25%.
• Managed all IT process, reporting and equipment storewide.
• Successfully managed 3 annual inventories with record numbers in the province.
• Assembly and test of Celerra and Symmetrix Storage and NAS units.
• Manage printer queues and imaging of all hospital billing material.
Associates of Science in Electronics Technology with a minor in Semiconductors
All boys, private high school.