Philip Knight, Environmental Engineer

Philip Knight

Environmental Engineer

PCM

Location
Canada
Education
Diploma, Mainframe Storage Architecture
Experience
26 years, 0 Months

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Work Experience

Total years of experience :26 years, 0 Months

Environmental Engineer at PCM
  • Canada
  • My current job since February 2008

• Oversee all pre-sales tech support, new hire and ongoing training and pricing programs. Work with a PCMall/APC team to strategically boost APC’s sales in the Direct Reseller Market. Pre-Sales project coordination for all Infrastructure installations.
• Have led numerous successful initiatives including APC Elite and Certified Service Sales Partnership, certified as APC Integrated Design Consultant.

Order Management at Best Buy for Business
  • Canada
  • February 2004 to February 2008

• Design and maintain systems to find and correct all errant orders, provide post sales arrival expectations and create documentation for all of these procedures.
• New ETA systems cut failed orders by 50%. “Top Ten Most Wanted” strategy targeted highest revenue orders daily, increasing ship rates by 25%.

Computer Room Manager at Home Depot
  • Canada
  • July 2002 to February 2004

• Managed all IT process, reporting and equipment storewide.
• Successfully managed 3 annual inventories with record numbers in the province.

System Debug Technician Level I at EMC
  • United States
  • February 2000 to July 2002

• Assembly and test of Celerra and Symmetrix Storage and NAS units.

Computer Operator Level I at Boston Children's Hospital
  • United States
  • May 1998 to February 2000

• Manage printer queues and imaging of all hospital billing material.

Education

Diploma, Mainframe Storage Architecture
  • at Massachusetts Bay College
  • January 2000

Associates of Science in Electronics Technology with a minor in Semiconductors

High school or equivalent, Standard
  • at Xaverian Brothers High School
  • May 1988

All boys, private high school.

Bayt Tests

IQ Test
IQ Test
Score 90%

Specialties & Skills

Power Backup Design and Management
Desktop Systems
Servers
Computer Hardware

Languages

English
Expert
French
Expert

Training and Certifications

APC Integrated Design Consultant (Training)
Training Institute:
American Power Conversion
Date Attended:
February 2008
Duration:
1500 hours
Comptia Server + (Certificate)
Date Attended:
April 2012
Valid Until:
January 9999
Dell Storage Certification (Training)
Training Institute:
Dell Computers
Date Attended:
July 2012
Duration:
1000 hours
EMC Storage Certification (Training)
Training Institute:
EMC
Date Attended:
September 2012
Duration:
500 hours
Small Business Management & Business Communications (Training)
Training Institute:
Becker College
Date Attended:
January 2001
Duration:
500 hours

Hobbies

  • Ice Skating
  • Home Renovation
  • Gardening/Horticulture
  • Alpine Skiing