Owner And Manager
classy cakes and pastries
Total years of experience :10 years, 11 Months
I am a self taught baker. I produce themed cakes, pastries and custom wedding cakes. My duties include: combining ingredients after strict measurements, testing new recipes, developing recipes, decorating cakes, maintaining the baking area clean, complying with sanitation rules, and checking ingredient freshness and availability.
As the owner, I do both the sales and marketing of the baked goods, and offer customer service.I also train beginner skills to those interested in joining the industry with no skills or are already in the industry and want to learn new trends.
Greeting and welcoming visitors.
Maintaining cleaniness at the reception area.
Telephone operator.
Sending and replying emails.
Data entry of cheques processed.
Sending and receiving parcels.
Meet and greet client approach
Handling and solving client complains.
Selling and marketing phones and IT products.
Writing sales reports.
Banking sales.
Neatness and cleanliness of cashiers.
Handling customer complains and queries.
Maintaining displine among cashiers.
Place orders for stocks and new products.
Report faults and errors of point of sale computers
To provide seamless. Meet and greet service to our customers through direct sales.
Market our post-paid services to corporate clients in their offices and business premises.
Deliver modems and phones of services rendered.
Maintain tidiness and displine of fellow corporate sales agents in the office.
Pleasant and cheerful contact with customers.
Integrity and decency in personal conduct.
Serving customers our kenyan cuisines.
Maintain proper utilization of restaurant property.
Keeping everything to health standard and customer satisfaction.
It is a diploma in business management examined by association of business exercutives (ABE) exam body that is recognized worldwide by employers and business fraternity.
