Pierre Zwein, Regional F&B Manager

Pierre Zwein

Regional F&B Manager

IKEA

Location
United Arab Emirates - Dubai
Education
Master's degree, Business Marketing / Marketing Administration
Experience
20 years, 9 Months

Share My Profile

Block User


Work Experience

Total years of experience :20 years, 9 Months

Regional F&B Manager at IKEA
  • United Arab Emirates - Dubai
  • My current job since April 2015

In charge of IKEA Food & Beverage department: UAE, Qatar, Egypt & Oman.

IFB Manager at IKEA
  • United Arab Emirates - Dubai
  • December 2012 to April 2015

In charge of Ikea Food & Beverage department:
- ikea Restaurant & Cafe
- ikea Exit Cafe & Bistro
- ikea Swedish Food Market
- ikea co-workers Restaurant

Marketing Strategy Consultant at Drumbeat Marketing Management
  • United Arab Emirates - Dubai
  • January 2012 to November 2012

Working with agency principal and clients on strategic positioning and planning. Guiding clients in branding, positioning and marketing implementation. Writing marketing plans including strategic analysis, competition, positioning, messaging, tactics and budget. Research industries and markets to identify growth opportunities for clients. Keeping client projects on plan and on budget

Operation Manager at Kadouche Lebanese wrap
  • United Arab Emirates - Dubai
  • January 2012 to October 2012

Implementing a long term strategic plan for the company (SWOT & SMART analysis). Managing the daily delivery operation and system. Implementing & managing the yearly budget and P&L. Applying and monitoring the inventory system, managing suppliers’ chain, quality control, cost control & menu engineering, marketing & promotions planning, hiring & selection, salaries & compensations, employees’ appraisal & training, branding & image, applying and monitoring the QSCV formula, responsible of external and internal communications.

Restaurant General Manager at Mom & Chefs
  • Lebanon - Beirut
  • July 2011 to December 2011

In charge of Dardachat Café & Restaurant, “Verdun branch” (Restaurant Opening), casual dining café.
Responsibilities: Implementing & managing P&L, applying and monitoring inventory system, quality control, cost control & menu engineering, marketing & promotions planning, implementing an effective LSM plan (Local Store Marketing), hiring & selection, salaries & compensations, leading and coaching a team of 75 employees (entry level, mid career, managerial), employees’ appraisal & training, branding & image, applying and monitoring the QSCV formula, responsible of external and internal communications.

General Administration Manager at Bocadillo Restaurant
  • United Arab Emirates - Dubai
  • November 2008 to June 2011

In charge of Bocadillo restaurant, “the Dubai Mall branch” (Restaurant Opening)
In charge of Bocadillo café, “the Metroplex branch”.
in charge of Bocadillo restaurant, "shekh zayed road branch" (periodically)
in charge of bocadillo restaurant, "grand cineplex" (periodically)
Responsibilities: managing P&L, managing suppliers’ chain, applying and monitoring inventory system, quality control, cost control, marketing & promotions planning, hiring & selection, salaries & compensations, employees’ appraisal & training, branding & image, applying and monitoring the QSCV formula, responsible of external and internal communications.

Restaurant Manager at Zaatar w Zeit
  • Lebanon
  • August 2003 to November 2008

In charge of Zaatar w Zeit, “Kaslik branch”, 24/24 hrs operating (dine in, take away & delivery).
Responsibilities: Managing P&L, managing the delivery department, applying and monitoring the inventory system, leading and coaching a team of 45 employees, applying and monitoring the QSCV formula, responsible of external and internal communications.

Education

Master's degree, Business Marketing / Marketing Administration
  • at Pigier - Supec, sponsored by “universite catholique de Lyon - France”
  • July 2005

Specialties & Skills

P&L Management
Coaching
Restaurant Marketing
System Monitoring
Pre opening
MS Outlook
MS Power Point
MS Access
Squirrel POS
MS Word Eng/Arb
MS Excell
Pixel Point POS
Omega POS
ACE POS
Microsoft Navision

Languages

Arabic
Expert
English
Expert
French
Intermediate

Training and Certifications

The Practical Coach (Certificate)
Date Attended:
April 2007
Valid Until:
April 2007
Basic Customer Service, Basic Food safety (Certificate)
Date Attended:
May 2008
Valid Until:
May 2008
Emotional Connection; the Root, Route and the Fruit (Certificate)
Date Attended:
November 2006
Valid Until:
November 2006
Meeting adventage, How to run a successful meeting in half the time (Certificate)
Date Attended:
November 2006
Valid Until:
November 2006
Diversity the Competitive Edge (Certificate)
Date Attended:
November 2006
Valid Until:
November 2006
Train the Trainer (Certificate)
Date Attended:
November 2004
Valid Until:
December 2004
Integrated Pest Management Awareness Session (Certificate)
Date Attended:
October 2008
Valid Until:
October 2008
Emotional Intelligence for Effective living (Certificate)
Date Attended:
December 2006
Valid Until:
December 2006
Customer Service For Managers (Certificate)
Date Attended:
December 2006
Valid Until:
December 2006

Hobbies

  • Backgammon
  • Reading
  • Jogging
  • Music