Pir Khurram Rashdi

• Developed and implemented ZATCA Phase-2 integration with Dynamics 365 F&O
• Supporting D365 Finance, SCM, Retail, HR/Payroll, Manufacturing modules
• Overseeing the implementation, customization, and maintenance of Microsoft Dynamics 365 F&O.
• Ensuring the seamless integration of ERP with POS, e-commerce platforms, and supply chain systems.
• Manage system enhancements, upgrades, and troubleshooting to minimize downtime and disruptions.
• Collaborating closely with business units, I optimize ERP functionalities for operations, finance, and procurement.
• Developing and implementing IT strategy to align with business objectives.
• Leading digital transformation efforts, ensuring the integration of cutting-edge ERP solutions and retail technologies.
• Oversee IT budgets, focusing on cost control and maximizing value from our technology investments.
• Cultivating a high-performing IT team, promoting innovation and continuous learning within organization.
• Ensuring the stability, security, and scalability of IT infrastructure
• Leveraging Microsoft Dynamics 365 F&O analytics tools for data-driven decision-making. Establishing robust data governance frameworks to boost reporting, forecasting, and business intelligence. Support retail analytics projects, covering demand forecasting and customer behavior analysis.
• Managing cloud solutions, networks, and servers effectively.
• Developing and enforcing IT policies, security protocols, and compliance measures in alignment with ISO standards and data protection regulations.
• Implementing and overseeing disaster recovery and business continuity plans play a vital role in mitigating risks.
• Collaborating with key business leaders is crucial to align IT initiatives with operational goals.
• Managing vendor relationships, negotiating contracts, and overseeing service level agreements (SLAs) are essential tasks.
• Ensuring cost-effective IT solutions through optimizing vendor support and external partnerships is key.

- Managing digitalization of all company processes.

- Implementation of Dynamics 365 Finance, SCM, HRM processes

- Support systems implementaion

• Implementation, supervision and supporting the end-users for MS Dynamics AX 2012 R3 for finance, supply chain, trade, sales and payroll modules. Resolution of mission critical issues for ERP and supervision of IT support as well.
• Customizing ERP using X++, .Net, SSRS Reports and other technologies.

• Customized Dynamics AX 2012 R3 ERP standard modules to meet the gaps for meeting various end-user’s requirements e.g.
 Various custom workflows E.g. Payroll, Vendor, Customers etc.
 Vendor invoice and payments control inquiry forms and reports
 Item-wise and asset-wise maintenance service and parts history report
 Saudi payroll module various forms and reports
 GCC VAT functionality configurations, forms, and reports

• Upgraded and adapted the custom code and SSRS reports for Regional Saudi Payroll, Rental and maintenance modules from AX 2012 R2 to R3 CU9
• Re-Implemented AX 2012 R3 ERP for rental equipment, transportation and facilities management company including data migration for major modules e.g. AP, AR, GL, Fixed Assets, Bank, Procurement, Inventory, Sales, and Payroll internally saving higher external ERP implementation cost

• Conducted AX 2012 R3 Technical and Functional training and refresher courses live with material to various departments at the end-user company enabling operational efficiency and productivity
• Used hybrid project management approach with a selection of Agile, MS SureStep, and PMP approaches to succeed with Dynamics AX implementation to cope up with unsure end-users
• Integration GPS Systems with AX 2012 for mileage measurements of transport vehicles for their maintenance

• Trained, inducted or coached new ERP and IT staff members

• Identified ERP and IT support communication issues across the departments for support requests and resolved by implementing open-source help desk system (osTicket) internally for saving company cost

• Provided IT support, Active Directory, DNS, DHCP, Emails, Server availability, Databases backup scheduling and network security
• Implemented SharePoint Intranet for inter-departmental collaboration, including AX 2012 Enterprise Portal, with self-service portals for Employees, Customers and Vendors

• Implemented company website in-house using Joomla CMS saving external web development cost

• Actively contributed and implemented standard IT policies and procedures with external consultants following ITIL, and ISO standards

• Re-Implemented AX 2012 R3 ERP for holding company in building material, transportation and fuel sectors including data migration for major modules e.g. AP, AR, GL, Fixed Assets, Bank, Procurement, Inventory, Sales, and Payroll internally saving higher external ERP implementation cost

• Conducted AX 2012 R3 Technical and Functional training and refresher courses live with material to various departments at the end-user company enabling operational efficiency and productivity

• Implemented open source Helpdesk system (osTicket) for ERP issues tracking
• AX 2012 code upgrade, data migration, role and task security, configuration/basic setup of modules, development of various forms and reports

• SharePoint 2010 Implementation for Intranet portal for various divisions and departments under the group of companies, especially for AX Training documents

• Prepared weekly project status reports, training material for end-users and management for better use of reports from the system

The company was having multiple businesses like food and logistics services.
Technical Skills Applied:
X++, X++ Reports, SSRS, AIF, DMF, Dynamics Anywhere (DAW), .Net, SQL Server, MS SharePoint, InfoPath, SP Designer

•Upgraded/Implemented AX 2012 from AX 4.0/2009 and saved high costs of ISV/MS partners involvement by developing complex customizations in-house.

•Re-developed all custom solutions in AX 2012 from AX 4.0. including new feature development in Enterprise Portal, customized workflows and used Data Migration Framework (DMF)
•Re-developed all X++ custom reports in AX 4.0/2009 to AX 2012 SSRS reports, was a challenging task keeping in view 30 legal entities for the large group and variety of different reports for large customers such as United Nations, Ministry of Defence - UK and Department of Defence - US
•Implemented SharePoint 2013, developed SP workflows using SP Designer, and forms using MS InfoPath.
•Developed existing AX 4.0 customizations on Dynamics Anywhere framework (DAW) in AX 2012 R2 i.e. for logistics and warehousing support (Supply chain management)

AL-RIFAI), KSA
MANI FOODS, DUBAI, UAE (SALEH AL-HOMAIZI GRP OF KUWAIT)

• Designed and Developed AX 2012 - AP Prepayment invoicing and settlement, an outsourced feature by Microsoft.

• Designed and Developed AX 2012 - Retrieve purchase order form feature, an outsourced feature by Microsoft. This was to enhance Summary update functionality for merging vendor invoices

• Designed and Developed AX 2012 - Vendor / Invoice payment holds feature, an outsourced feature by Microsoft. The intent of the feature was to control the disputed vendor payment transactions till unlimited time or until a release date is reached

• Customized AX 2009 - AX Project and Financials modules X++/SSRS Reports and supported for functional ERP scenarios to match business processes for a UAE client in utilities sector.
• Customized AX 2009 - Inventory Counting Journal for stock count for a large manufacturer of steel in South Africa to improve the process by providing multiple capture journals submitted by various participants over various store locations

• Implemented Intranet SharePoint Portal and trained end-users of an Asian manufacturing company to use the portal

• Mentored, motivated and trained junior developers and guided them to achieve business requirements to achieve in line with Dynamics AX ERP. Conducted quality technical interviews for hiring new resources for Dynamics AX

• Conducted design and code reviews of junior developers' artifacts in line with best practices recommended by Microsoft and Tyler.

Information Technology Branch of Air Force.
Technical Skills Applied:
Oracle 8i Developer Suite 6i, Visual Basic, Asp.Net, SQL Server, Crystal Reports

•Designed and developed web applications such as:

•PAF Official Website,
•PAF Intranet Portal,
•Meteorological Information System for weather forecast on hourly basis for flying missions,
•Vehicle Management System for keeping the serviceability statistics and inventory of current vehicles

•Designed and developed Oracle Developer applications such as:

•Students Management System comprising almost 30 data entry screens and query forms displaying strategic reports to keep the management aware about the students’ leave record, educational performance, and co-curricular activities,
•Syllabus Tracking System to keep track of the syllabus covered and academics for Management, Instructors, and Students.

•Developed, implemented and maintained:

•PAF Hospital Management System to address the needs of PAF Hospital Management, Staff, and Patients in terms of the patient cases, medical history, and reports for the management,
•PAF e-Testing System to prepare online exams and its conduct

•Staff Management, Training, Hiring and IT/Software Support:

•Managed staff to provide IT and software development support to concerned departments
•Conducted B-Tech degree program in affiliation with NED University, Karachi
•Conducted Computer Literacy Program for PAF Instructors enabling them to prepare e-Lectures in electronics and electrical engineering
•Conducted interviews in a panel for lecturers for Fazaia Colleges.