piyush biyani

Working as an Administration Manager/Executive Assistant to Founder and Chairman handling Middle East, Africa and Asia region for travel, Visa and events, Meetings related work below in brief. (Acting Administration Head to all locations)  Maintaining and Presenting Annual MIS reports for whole Administrative cost for travel, office expense, Marketing, Work Permits, Day to Day Operations project and Region wise to Management.  Ensuring smooth running of operations across all locations with strict supervision and daily reports.  I have been tagged by different names in office which 24/7 available and Google/Encyclopedia of Dubai.  Maintaining details of Chairman’s bank accounts and credit cards (highly confidential) with records of tracking of expenses monthly basis.  Maintaining detailed records of frequent flyer and loyalty membership numbers with follow-up on points to be credited time to time for Chairman, MD, COO and CGO.  Taking care of Medical Insurance of Dubai location 200+ staffs Annual leave tracker and acting PRO for company.  Travel management and organization for staff & candidates including liaising with travel agents.  Taking care of Calendars for Chairman, Founder and Managing Director.  Arrangements for all board members, Shareholders and Investors.  Managing every year Sales Meeting, Strategy meets and Conferences for 300+ guest.  Managing Procurement for different Project work and Handling stocks of company.  Composed and revised legal documents for Partners and attorneys, including letters, court filings and legal opinions Notarization in Dubai court, attestation of legal documents.  Controlled flow of incoming and outgoing correspondence;  5 Star Chain properties Tie ups with extra benefits on cost to company and special loyalty rewards to all employees.  Taking care of all countries visa including Dubai Work Permit & arranging all documents for it.  Maintaining proper tracker of visa expiry of expats and Annual leave of company employees.  Communicating efficiently, accurately and effectively to customers, Banks, vendors and internally to colleagues.  Handling office accounts and maintaining record of all cash flows.  Processing WPS salary for all Dubai location.  Optimizing cost on telecommunications and Internet Plans for Dubai Office Location.  Handling Multi-level administrative work for key office personnel, maintaining record of reimbursable payments, medicals, salary disbursements, petty cash, courier of documents, insurance payment, credit card payments and other utility payments etc.  Organizing office filing system, maintaining database, coordinating office memos, monitoring and ordering office supplies and supervising office maintenance and upkeep.  Assistance in all bank related queries by coordinating with bank and following up on the same.  Supporting in salary, termination, Offer letters, proposals and contracts drafting for Dubai location.  Human resources related work including induction programs for new joiners with strong follow up on visas and local employment procedures.  Facility management, including supervision of office maintenance and presentation.  Invoicing and collection from clients in liaison with Finance.

.Working as Sales Associate (STORE INCHARGE) looking after all luxury brands with different concepts of organization to get recognized by customers as brand ambassador for that particular brand assure to give best services.  Spearheading the entire activities like upkeep of the entire boutique, coordination between management and staff, building relationships with customers.  Creating awareness of competitor activity and interacting with customers including complaint management.  Understanding product features, pricing and competing brands.  Maintained sales records and other MIS reports for inventory control; tracked segment-wise inventory level.  Executed market promotional programs such as client appreciation day, client re engagement programs to drive numbers; enhanced sales by 130%.  Collected information on competition / allied industry and generated reports for the top management to help them in strategy planning.  Ensured dispatches of collaterals to the branches to assist in marketing functions of the company.  Collated competitor data on products in different markets; tracked allied industry activities and shared with the product team.  To follow all cash handling in strict adherence to the accounting procedures.  To maintain CRM and use data base for increasing sales monthly.  To employ exceptional positive attitude towards and exceed customers and tenants expectations.  To handle all complaints with utmost professionalism while working with marketing to ensure smooth running of promotions and report any related issues immediately.  To ensure accurate and efficient handling of all retail related complaints and inform the relevant manager, head office or other departments immediately, monitor and follow up to ensure complaints were addressed.  To participate in the staff training and coaching.  Have got opportunity to work in busy environment 24/7 at Dubai duty free airport for sales and merchandising.

Working as Sales Executive (Acting head Pune Region) looking after travel agents and corporate offices in PUNE region for Paramount Airways.  Increased 25% revenue sales from existing customers and acquired over 80 new accounts for 2010.  Provide expertise and recommendations based on business and operational strategy to enable procurement to understand the key cost drivers and opportunities for cost reductions to help global clients manage business travel spend.  General sales for a portfolio of accounts and reach the company's sales target.  Provide business expertise on assigned components to enable procurement to understand the key cost drivers and opportunities for cost reductions.  Identify new sales opportunities within existing accounts to remain a client-account manager relationship by up-selling and cross-selling.  Manage and solve conflicts with clients.  Interact and coordinate with the sales team and other staff members in other departments working on the same account.  Establish budgets with the client and company.

Working as a Head of Sales officer and looking after B2B Sales and created new online portal in Market.  Negotiated a mutual winning deals with corporate client, commercial airlines and Hotel Vendors with above average profits.  Designed and executed business plans in timely and budgetary constraints in collaboration of business units.  Accurately produced sales reports & forwarded market information to senior management for review.  Exhibited leadership skills with a special talent to head inaugural of Ruby tours online Portal client.  Recruited new staff & give training for them regarding online portal.  Looked after B2B business by creating some promotional offers to sub travel agents.  Increased 45% revenue sales from existing customers and acquired over 120 new accounts within all Maharashtra Region.  Checking all database of travel agents in Maharashtra & keeping follow ups.