Polina Avramchik

Greeting guests, handling
calls and messages, managing schedules

Work period: September 2020 - July 2024 (4 years)
Responsibilities:

Advising customers on A1 products and services.
Selling phones, equipment and telecommunication services.
Connection of new subscribers and execution of contracts in A1 company office.
Promotion in the category at the end of the first year of work.
Appointment as deputy manager six months after promotion.

Additional tasks as deputy manager:

Replacing the manager during holidays.
Fulfilment of additional assignments of the manager.
Drawing up reports.
Making plans for managers.

vacations.

Responsibilities:
Conclusion of deals and fulfilment of call plans (incoming/outgoing).
Fixing information about your work in the CRM system (B24).
Maintaining current clients, providing consultations on services.

Closing deals, meeting call
targets, CRM Bitrix24 documentation, consulting
clients.

Closing deals, meeting call
targets, CRM Bitrix24 documentation, consulting
clients.

Responsibilities:

Preparation of drinks and snacks.
Receiving orders and counting guests.
Knowledge of technical cards of drinks and snacks, knowledge of menu.
Inventory and accounting of balances.
Receiving goods on delivery notes and making requests.
Liaising with customers, ordering products, restocking coffee shops.

Accomplishments:
Received two promotions in two years of employment: to the position of administrator and deputy manager.

Education
Higher education
Speciality: Accounting, Analysis and Audi