Operation and Relationship Manager
Czar Workspace
Total years of experience :11 years, 8 Months
• Managed the entire operation resulting in increasing the revenue
• Defined and implemented the marketing and sales strategy, overseeing the full sales cycle from identifying opportunities to successfully closing deals
• Executed the key strategies in expanding the Czar group into four different division.
• Managed the drafting of contract, proposal for all the new and renewal contract
• Regularly reviewed all financial plans and budget to look for the cost reduction opportunities
• Prepared Salary statements and processed payroll through WPS
• Designing the common set of practices, tools, and templates to be used across the companies in the group.
• Worked on user interface development of app with special focus on user interface part for managing co-working spaces.
• Content writing and the designing of the website
• Managed the social media add and campaign
• Preparing the brand calendar by managing the budget
• Drafting the tailor-made proposals as per the requirement of the client in terms of Company formation, Audit and Accounting.
• Drafted the marketing materials and blogs.
• Calculating and processing the payroll of all the staff
• Managed new business opportunity for various organizations through proposal writing and research for bidding.
• Completed a winning bid by working with our team from pre-qualifying stage till bid submission stage.
• Worked closely with several public sector clients in India to include: Central Govt \[Govt of India (Invest India Project: Benchmarking of tourism sector in Indian State)\] and State Government client \[Investment Promotion of Dept of IT, Government of Jharkhand, India\]
• Identified the policy intervention required by the department for industrial promotion.
• Successfully completed a government investment/industrial promotion project, and managed positive relations with high profile clients to include preparing write-ups / speeches for industry leaders and senior level government personnel.
• Handled bid process management, Public-Private handshakes, economic development, business regulatory reforms and policy advocacy for the client (State Government in Jharkhand).
• Delivered an essential draft press release and talking points for keynote speakers, to include: Union Minister / Chief Minister of State / Sr. Government bureaucrats / Sr. industry officials to meet the client’s requirements.
• As a project consultant for Industrial policy drafting: developed vision-mission statements, managed the bid processes and strategies for brand development that lead to the successful completion of several economic development projects, for central government and several state governments across India.
• Contributed successfully in drafting IT/ITeS, IOT and other industrial policies for Govt of Jharkhand along with designing the process flow of Govt subsidies and incentives distribution as per the Govt. policy guideline
• Worked on development of Startup ecosystem for the Government of Jharkhand, India by marking, re-evaluation and guidelines executions as per Department of Industrial Policy and Promotion (DIPP India) guideline.
• Successfully managed Roadshow and Bootcamps for Startup India resulting in 5000+ registrations in the Startup idea website.
• Conceptualized and executed State focused seminar during “Make in India Week - Mumbai” while working closely with different State Government of India.
• Supervised the team of 11 interns and led the marketing and promotion of Global investor Summit "Momentum Jharkhand" and of the Summit which resulted in the footfall of more than 33000 industry leaders across globe and generated the investment of more than 40 billion USD for the State Govt of Jharkhand
• Identifying the policy intervention required in “Ease of doing business in Jharkhand", "Procurement policy of Jharkhand" and presenting the recommendation, by incorporating leading tax benefits, resulting in the setup of industry incentives for the state.
• Worked closely with Govt and industrial leader as a CII Jharkhand Secretariat for Women Empowerment, Industrial Development and Start-ups ecosystem development.
• Managing content for promotional materials incorporating the knowledge collaterals highlighting the investment opportunities in the state.
• Worked in close tandem with Bureaucracy for rolling out projects for Global Investment promotion in State Smart City, Skill Development, Industrial Development and Welfare.
• Handled project execution for India's biggest industrial and consumer fair ""Excon- International Construction Equipment & Construction Technology Trade Fair", “IEFT-International Engineering Technology Fair", "Enterprise Odisha",
• Works holistically in Designing, conceptualizing & executing more than 100 industrial events starting from drawing board to final execution; this includes venue, mobilizing delegates, exploring & appointing subject matter experts etc.
• Lead the team to deliver a re-branding of the state (Jharkhand) that resulted in identifying its investment opportunities.
• Managed the talking points and protocol for Industry Leaders, Union Minister of Govt of India and several State minister for Industrial and investment promotion in the country.
• Contributed in the development Investment Promotion Roadmap to include investor outreach, government liaison activity, MOU/ Investment intention/ strategic planning documentation drafting, on-grounding and promotion activities for the client (State Government of Jharkhand).
• Delivered market research studies and analysis that resulted in a new service vertical.
• Successfully redesigned the company website and upgraded key content.
• Editor for TCI- Logistic focus : ON-LINE Commerce & E-Tailing -A Logistics & SCM Perspective
• Preserved brand integrity and quality of marketing content through participation at several marketing events.
• Represented the company industrial conferences and trade fairs, resulting in lead generation and customer acquisition for the B2B segment.
• Developed the Brand Management plan, corporate communication and coordinated PR towards improved media coverage for the TCISCS division.
• Submitted written applications for award nominations, resulting in 13 awards out of 15 nominations.
• Identified competitors and studying their best practices in the field of SCM that provided key strategic value.
in
-