Test Manager and Business Analyst
Mashreq Bank
Total years of experience :14 years, 5 Months
Working in the wholesale digital studio
• Closely interaction with business stakeholders, product owners and different squads to
make bank as Digital Bank
• Client demo, taking feedback and recording into user story in Azure DevOps
• Management of all testing activities through different phases Data engineer, Data
Science (AI/ML) model, CRM, Microservices, Frontend (React, Qlik Dashboard).
• Monitoring data testing, model testing, automation testing, functional testing and
performance testing
• Requirements gathering, analyzing and user story creation
• Process documentation from Data engineering stream to frontend
• Proactively participate in different agile ceremonies like sprint planning, daily stand up,
review, retrospective
Domain: ERP, Retail-Ecommerce, Automotive, Real Estate and Engineering, Healthcare etc.
• Work along with business stake holders, product owners and teams to deliver next generation of cloud platform.
• Responsible for coordinating with stakeholders, clients, project managers, developers and testers.
• Management of all testing activities through different phases like SIT, UAT, Go Live and Dry run.
• Azure/JIRA tools are using for maintaining all project activities for Agile projects.
• Enabled Agile team to increase its throughput by 15% through use of swarming around features and other high-collaboration approaches, such as paired programming.
• Facilitated test-driven development on all projects increasing quality by 17% (benchmarked against historical data.)
• HP ALM 12.01 tool is using for maintaining all testing activities for SDLC projects.
• SAP Solution Management tool is using for maintaining all release activities for different SAP and Non-SAP projects.
• Resource management, Effort estimation, Testing strategy, Test plan preparation.
• Preparation of different sign off documents.
• Preparing Approach/GAP documents for new change requests.
• Creating process flow charts, UML diagrams using Microsoft Visio for visual representation of application.
• Managing design calls, presenting product demo and walkthrough of application.
• Designing functional test scenarios and functional test cases based on FRS/SRS documents.
Domain: ERP & Retail-Ecommerce
•Requirements gathering and analyzing.
•Preparing project plan, BRD, FRD, project handover and manual documents.
•Creating process flow charts, UML diagrams using Microsoft Visio for visual representation of application.
•Presenting product demo and walkthrough of application to sales team and client.
•Responsible for coordinating with stakeholders, clients, project managers, developers and testers.
•Using Agile processing for software development.
•Administered all Agile/Scrum processes including sprint planning, daily scrums, sprint reviews and sprint retrospectives; coached team members and clients on Agile process.
•Working on JIRA tool for sprint planning, user story preparation, story points, scrum meeting, sprint review meeting, sprint retrospective, defect life cycle.
•Mobile IOS, windows-based application testing.
•Handling team of 5 members to make sure project gets delivered on time.
•Managing support calls, understanding user queries and accordingly assigning task to corresponding team member.
•Using Zoho as SaaS for customer relationship management (CRM).
Insurance - P&C billing, Internet Banking, Payment Gateway and KYC
•Clients worked for: State Farm, FAMI, Shelter, Nodak insurance clients from US.
•Requirements gathering and analyzing.
•Preparing BRD and FRD documents.
•Preparing Approach/GAP documents for new change requests.
•Creating process flow charts, UML diagrams using Microsoft Visio for visual representation of application.
•Managing design calls, presenting product demo and walkthrough of application.
•Designing functional test scenarios and functional test cases based on FRS/SRS documents.
•Responsible for coordinating with stakeholders, clients, project managers, developers, testers and DBAs.
•Followed Agile processing for software development.
•Worked on JIRA tool for sprint planning, user story preparation, story points, test cases, test execution, scrum meeting, sprint review meeting, sprint retrospective, defect life cycle.
•Test planning, Manual testing, Black box testing, Functional and Non-functional testing, Regression testing, System Integration testing, Data Conversion testing, Database testing, Sanity testing, User Acceptance testing (UAT), Mock testing, Client site testing.
•Selenium automation tool used for executing regression test suit and sanity test suit.
•Tracking and triaging defects, prioritizing defects.
•Validating inbound and outbound interface, general ledger and report conciliation (XML and objects).
•Used LANDESK tool as a single point of contact across organization and clients from different location.
Domain: Commodity Trade and Risk Management Solutions (CTRM)- Ecommerce
•Onsite exposure to Netherlands for presenting product demo and client training.
•Gathering client requirements, analyzing those requirements.
•Attending review meetings with project teams and developers to report, demonstrate, prioritize and suggest resolution of issues discovered during testing.
•Working on various business scenarios for functional test-case creation.
•Preparing test plan, functional test scenarios, and functional test cases from FRS/SRS documents.
•Black Box Testing, Manual testing, Functional and Non-functional, Regression testing, System Integration testing, Sanity testing, Database testing, User Acceptance testing (UAT).
•Defect management, defect life cycle, defect triaging, setting defect priority.
•Managing Defect status call, Project status call.
•Worked on different defect tools such as Redmine and CRM to log records of issues.
•Working on The Business Intelligence tool developed for Generation of Report.
•Conducted detailed UAT on Client Test Environment.
Domain: Banking Credit, Payment Gateway, PRM
• Handled CITI bank credit cards application testing project.
• Reviewing Project specifications through BRD/FRD documents.
• Preparation of test plan, resources & time estimation, prioritization of work.
• Designing functional test scenarios, functional test cases from FRS/SRS documents.
• Black Box Testing, Manual testing, Functional and Non-functional, Regression testing, System Integration testing, Sanity testing, Database testing, User Acceptance testing (UAT).
• Defect management, defect life cycle, defect triaging, setting defect priority.
• Managing project and defect status call.
• Coordinating with developers for discussing technical problem and reporting bugs.
• Performing quality checks.
• HP QC 9.2 & 10.0 used for Test case Management as well as Defect Management.
• Performing QA of the test scripts.
Development and testing: Creating web pages using XML language and web testing.
•Web based testing (WCS) of e-Commerce-based website: Dell.com.
•Overall design, layout, template selection and formatting of web pages across www.dell.com.
•Collaborating with internal project managers, onsite development team in Brazil/Canada, content writers/editors and subject matter experts to develop web pages on requests logged by clients.
•Testing of different web pages to improve quality of company services.
•Handling translation management process providing support on pre and post production projects.
•Identifying training needs and created documentation and process workflows.
•Conducting peer-reviews with the developers to ensure standards were followed.
•Launching new product details on web site and implementing post launch edits.
courses: ISTQB - CTFL (Certified Tester Foundation Level) certification. • Yellow Belt (SIX SIGMA CERTIFIED) certification. • Agile L1 Certification.
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