service advisor
al-futtaim
Total years of experience :7 years, 1 Months
As a Service Adviser in Al Futtaim Automobile Mechanical workshop
( May 2011-March 2012 ) :
Receiving customers & handling all the mechanical jobs through the repair
Orders
Handling all the warranty job for the customer through the repair order
As a Service Adviser in Al Futtaim Automobile Body Shop (April 2012 - Feb. 2013) :
Receiving customers & handling all the body shop jobs through the repair
Orders
Dealing with insurance surveyors to negotiate about the final repairing amount
Handling all the internal jobs through the repair order which is related to the internal branches of the company
• As a Work Shop Cashier : **Costing clerk ( feeding the time taken and the time allowed which are depend on to get the price ). **Costing all kind of invoices ( cash, internal, credit, warranty ). **Handle the Petty Cash - perfect experience in dealing with all kind of customers .
** Work as a link between the customer and the maintenance team providing him with all service details ( labour & parts ) . This provided me with both experience of working on my own initiative in addition as highlighting the importance of working .
**Controlling all the important documents which related to the vehicle to be released .
• As a Showroom Cashier : Issuing & printing out all kind of CRVs ( Cash Receipt Vouchers ) . Handle the Petty Cash . Handling all kind of cheques & deposit slips . Providing Senior Acct. with cash & credit reports . Perfect experience in dealing with all kind of customers .
• B.Sc. of COMMERCE, Mansoura University, (November 2004, grade: acceptable) • Graduation Section: Accounting