Project Manager
serco-ial
مجموع سنوات الخبرة :27 years, 8 أشهر
• Project Transition Manger for the Abu Dhabi Traffic Management Center Project - Established base POW, produced various plans and standards documentation, defined supply chain deliverables and SOW, recruitment planning etc
• As bid Manager, produced the bid model, deliverables, technology documentation and financial requirements for various project tender opportunities
• Risk analysis and mitigation
• Technology evaluation and adaptations necessary
• Project team management including the respective technology partners and sub- contractors
• Resolving operational, technical and commercial issues with Stake Holders and Technology partners
• Ensure elevated Customer Satisfaction with the products and services by building customer relationships based on trust, understanding and operational efficiency
• Ensure adherence to the company Quality, HS&E and Information Security requirements based on the Serco Management System.
• Ensuring additional service revenue streams through optimized operations planning, resource management, project enhancements & variations and technology service contracts
Company - Serco Technology Solutions, Dubai (Serco IAL), Dubai
Position - Service Manager
Period - Jan 2003 to June 2006
Managed the technical support and engineering operations of the Data, Security and Communications divisions of Serco IAL at Dubai
Company - IAL, Abu Dhabi
Position - Project Engineer
Period - Jan 2003 to June 2006
July 1987 to Dec 2002 - Various roles as Service Engineer, Sr. Engineer & Project Engineer respectively, handling the technical support and engineering operations of IAL at Abu Dhabi.
Products were - BT Trading Voice platforms, Telerate Financial Information Network, Quick Financial Systems, Calcomp Plotting Solutions, Mannesmann Tally Printing Solutions, Cardkey Access Control, Philips CCTV, Racal Data Communication products, Airline reservation Systems, NCR Financial Terminals, Thorn Airfield Lighting, FMT Aircraft Docking Guidance, Copperchase AFTN System, Thales Encryption Systems etc
Company - ICIM, India
Position - Customer Service Engineer
Period - Jan 1984 to July 1987
Installation, commissioning and maintenance of ICL 2900 series mid range and System 25 computer systems and associated peripherals
First Class with Distinction