pradeep jayawardhana

Configuring cisco routers and switches, establishing connectivity in order to add branch sites into OSPF cloud.
 Coordinating with internal ISP, arranging links based on requirement, configuring additional routes and deploying IP phones. Configuring various voice gateways and configuring faxes and Video conference support.
 Performing wireless implementation with various vender products such as Cisco, Aruba and applying security.
 Following industry best practices and performing hardening, Vulnerability Remediation and Mitigation for Security Compliance of network devices and maintaining them up to date.
 Conducting field site survey with vendors and reviewing the technical requirements and determining the right solution for the project and proposing owners.
 Investigating and troubleshooting network devices and resolving connectivity related issues.
 Designing and implementing secured network connectivity for isolated areas.
 Preparing customize final Golden image with latest patches and deploying zero touch and light touch modes by scripting.
 Configuring SCCM and WDS servers deploying images and patches over isolated network.
 Configuring network monitoring tools such as OpManager, HPNmmi and integrated all active components.
 Involving system audit for vulnerabilities using various tools such as Nexpose, Nexthink, and Altiris and providing remedies to fix those bugs.
 Participating in feasibility Studies of IT solutions projects. Responsible for the completion of IT projects within the limits of time and cost projections.
 Assisting and participating in innovation and standardization initiatives, and documentation of Systems, Infrastructure, and standards as required.  Configuring and maintaining Domain controllers, DHCP, DNS, AV Server, and Print Server in isolated areas.
 Researching and testing on pilot systems for complicated and critical issues, documenting and sharing among the team.
 Conducting training, presenting latest technologies, documenting standard process and sharing.
 Managing and maintaining more than 15 sites across UAE over the phone and remotely.
 Responsible for maintaining server room well manner and inspecting time to time and Ensuring Service Desk SLA’s and KPI’s are met
 Good Practical knowledge of VOIP, Virtual switching system, Firewall, HA with Fortinet, Content filtering, F5, Palo Alto, Zone base firewall and policy base firewall, VPN, ACL, Policing, VMware

Designed and configured complete VPN solution and enabled access to centralized inventory application with various VPN appliances such as Juniper, Cyberoam, and Airlive.
 Designed and provided complete IT solution to Chain of Hotel apartments including IP Sec VPN connectivity, AD, DHCP, DNS, File Servers and print servers, AV servers and WSUS servers.
 Designed and implemented complete school IT infrastructure and integrated firewall with the AD. Provided complete support remotely and over the phone.
 Deployed antivirus solution and protected network from vulnerability, attacks and maintained virus free environment. .
 Monitored user traffic and provided daily, monthly internet statistical reports to the management.
 Performed content filtering based on company requirement using firewall devices and various applications.
 Configured cisco switches and routers, configured HSRP, VRRP and ensured HA to HMS
 Involved and deployed AVAYA IP Office in various branches and enabled VOIP.
 Implemented Virtualized servers and ensured redundancy access availability.
 Initiated and implemented basic company intranet and shared important information and pictures with all.
 Created and maintained inventory of assets, configuration, SW&HW details over the LAN through various inventory tool.
 Maintained and upgraded of existing Hospital and Hospitality IT infrastructure.
 Provided remote access through VPN for corporate users and shared resources with them.
 Act as single point of contact over 1000 users and provided completed IT support 24/7.
 Initiated and provided basic IT training for hotel staffs and ensured resolved basic issues by them

•Installing and configuring domain controller and upgraded from workgroup to domain environment.
•Responsible for administration of comprised 50 workstations and servers.
•Implementing user right assignment through group policy
•Implementing antivirus server and broadcasted patches and update across the network.
•Performing backup plan using ntbackup and other third party tools.
•Configuring wireless communication solution for mobile users and applied security.
•Act as single point of contact for all users and providing remote and phone support.
•Coordinating and configuring various courier applications and provide training to operation department.

•Supporting multi-site IT infrastructure of at least 500 users.
•Responsible for designing and implementation of customer network infrastructure.
•Evaluated customer needs and proposed solutions for those needs.
•Performed site surveys and provided documentation for cabling companies.
•Helped, negotiated hardware and software contacts for customers.
•Designed and configured VPN connectivity for corporate customers.
•Created and maintained network assessment and Visio documentation.
•Developed and maintained educational requirements for the professional growth of the staff as well as for the growth of the company.
•Handled Client industries including, Schools, Trading, advertising, manufacturing and accounting

•Developed and setup a desk department in support of more than 27 branches throughout Sri Lanka.
•Pre-sales technical expertise provided to sales team to increase company revenue.
•Provided on site supports for the corporate customers for network and hardware issues.
•Assembled and configured servers, workstations according to customer needs.
•Managed and maintained domain controller, active directory, DHCP and DNS servers.
•Installed and configured print server, fax server and implemented user rights.
•Resolve problems related to the Internet (including TCP/IP issue) hardware and software.
•Integrated new hardware and software with existing systems to provide total solutions with assigned budget parameters.
•Maintained documents and shared with team members.

•Assembled and configured of computing devices.
•Researched and purchased new hardware, software for customers as requested.
•Traveled to various sites troubleshoot, test to provide excellent customer service.
•Executed disaster recovery plans.
•Installed customized various operating systems and other softwares.
•Backed up and cloned PCs using ghost and other cloning methods.