Technical Manager
National Bank of Oman
مجموع سنوات الخبرة :29 years, 2 أشهر
Responsible for the Production support and Projects on Way4- Openway switch and all cards initiative of NBO.
Ensuring staff are motivated, monitored and measured in line with company targets and performance standards.
Organizing, Manage and Team Building
Responsible for the production and project delivery of debit Card portfolio, POS and ATM acquiring at NBO
Responsible for the deliverables of all projects on Issuing and Acquiring.
NCR CDM migration to Openway switch.
Implemented 3D Secure and VBV
Responsible for POS acquiring implementation.
ATM EMV migration
Product configuration
e-commerce Acquring
Switch-Core and Scheme Reconciliation
Assistant Manager
National Bank of Bahrain
03/2009 to 03/2013
Accountable for card operations and technical support as well as management of projects for Cards, POS & ATM related projects
Accomplishments
* Maintenance of stable Card Production, Card Authorization and Card Settlement systems
* Real time Credit card payment from channels
* Upgrade of Prime & CTL Online server including Hardware, OS & DB upgrade
* SAMA Certification on issuance of DDA compliant debit cards
* Launching of Credit card products
* Migration of magstripe to Chip card issuance
* Implementation of PCI DSS compliance in Prime, CTL Online & Switchware
* TIP and ADVT certification of EMV Kernal 4.0 upgrade of Verifone POS terminals
* Implementation of ATM alert notification
* Migration of X.25 to TCP Interface between Benefit switch and NBB debit switch
* Implementation of GPRS POS with multiple network service providers
* Participation in mpos feasibility study
Job Title
Senior Software Engineer - Production Services / IT
Emirates NBD
05/2005 to 03/2009
Responsible for 24x7 availability of the TSYS Card Tech CTLOnline authorization engine and cards related applications. Team lead for POS acquiring and extend support to Business Development Team in terms of both IT and Non-IT related aspects of the Cards Acquiring Business. Test and implement the bi-annual payment scheme mandates. Participate in Ongoing Projects within the Cards Department (IT related) and ensure that all requirements are documented and signed-off prior to the implementation of the project. Deliver against agreed service level, own and Lead the creation and continuous improvement of effective production support processes Disaster Recovery planning Liaison with other divisions within the bank to gain/contribute to the overall improvement of support functions.
Job Title
Analyst Programmer - Retail and Corporate Banking applications
National Bank of Bahrain
11/2002 to 04/2005
As Analyst Programmer at NBD was responsible for the support of Branch Automation retail banking application which served all the needs of Teller Services, Deposits, processing of Customer Accounts (including standing instructions, customer limits, Customer profiles and enquiries, Back Office Accounting, Signature scanning, Multi-branch banking customer transactions from any branch irrespective of branch where the account is maintained. Role out of branch automation application at all branches. Implemented SQL server replication between branches and central server and migration from Windows NT to Active Directory Domain. Involved in the migration of SQL Server 6.5, 7.0 and 2000 First level support for Private Banking application and served as a second level support of Trade Finance application.
Job Title
System Consultant
BITECH International
01/1999 to 10/2002
Employed by Bitech International as a system consultant for National Bank of Dubai was involved in the screen design, development and System testing of Branch Automation application. Developed reports and transactions using PowerBuilder and SQL Server as backend. Developed archival and purge scripts for regular transaction purging and DTS packages for Archival of transaction history. Software upgrade and remote deployment through SMS
Job Title
Software Consultant
Pentafour Software Exports
12/1996 to 12/1998
Pentafour Software Exports was one of the leading software development based in Chennai. As a consultant was responsible for developing ERP package using Powerbuilder 5.0 was involved in the screen design and development of inventory module.
Job Title
Technical Support Executive
APCOM Computers
04/1995 to 11/1996
APCOM was distributor for WAN and LAN solutions. As technical support was responsible for installation and support of UNIX serial connectivity products and remote access products.
Bachelor of Science MADRAS University 1992