Head of Shared Services, India
United Arab Shipping Company
Total years of experience :16 years, 10 Months
I setup and was heading Shared Service Centre for United Arab Shipping Company in India. I was overall accountable for company registrations, finalizing Infrastructure, IT requirements, hiring HR Head, setting HR processes from hire to retire, preparation of HR policies, meeting local statutory requirements, finalizing Operations organization, hiring of Operation Heads & Managers for various processes. The annual budget for the SSC was $2.8 million.
A.P.Moller Maersk A/S, COPENHAGEN Nov, 2011 till date
Head Of Transition and Transformation - Operations
➢ Responsible for transitioning all processes under Liner Operations including transfer of process ownership from HeadQuarters to Global Service Centres.
➢ Responsible for transformation of processes that are already migrated to the back office.
➢ Initiating projects to improve bottom line by reducing cost, revenue recovery, plugging loopholes and participating in Steering Committee for cross functional projects.
Maersk Global Service Centres, chennai Jan, 2009 to Oct 2011
General Manager - Operations
➢ Setting up Operations Centre in Chennai for execution of Global processes.
➢ Transfer of specialized processess and liasing with all regions for transition of processes
➢ Assisting Head Quarters in various projects at a Global level.
➢ Responsible for ensuring adequate succession planning and development for leaders
➢ Account Manager for Marine Operations MAERSK GSC, Mumbai Oct 2004 to Jan 2007
➢ Asst.Manager Global Rating Activity MAERSK GSC, Mumbai Apr 2002 to Sep 2004
➢ Team Leader NAM & SAM Rating MAERSK GSC, Mumbai Jan 2001 to Mar 2002
➢ Executive - MIS for Rate Audit MAERSK Infotech, Mumbai May 1999 to Dec 2000
➢ Account Assistant X.I.C, Mumbai Aug 1995 to May 1999
➢ Bachelor of Commerce (B.Com) - Financial Accountancy & Taxation from Mumbai University through S.I.E.S College of Commerce & Economics, Sion, in the year April 1998.
➢ H.S.C from Bombay University through St. Xavier's College, Powai, in March 1994.
➢ S.S.C., with II Class through St. Francis Xavier's High School, Kanjur Marg, in March 1992.
