Sales Manager Leisure cum corporate
Grand Millennium Al Wahda Hotel
Total years of experience :17 years, 6 Months
• Acquiring new accounts and clients for the company.
• Agency targeting in hoteligence360
• Enhance growth of portfolio key accounts of Leisure accounts.
• Execute sales activities for Leisure Market (trade fairs, sales, blitzes, mailings).
• Corporate Targeting from Hoteligence360, keep an eye market penetration, fair share vs market.
• Tract, target and execute Global RFP processes, train the team on global account management procedures
• Stand on toes project research, acquiring new accounts and clients for the company.
• Set up and execute sales activity plan together with Asst Director of Sales.
• Forecast sales budget and close monitor of actualization.
• Identify, develop and implement sub market segments in Leisure segment.
• Pro-actively analyze needs of market developments, make proposals and take appropriate action
• Closely liaise ADOS and discuss the strategies and plans.
• Supervise Sales executives if needed.
• Do regular competition analysis regarding the target market and work on shortcomings.
• Report activities and results on a weekly basis and create action plans.
• Attend and represent Hotel in national and international trade exhibitions. Frequent Visits to Saudi, Fareast or any potential market source.
• Promote and cross-sell all sister hotels worldwide.
• Acquiring new accounts and clients for the company.
• Maintaining and further developing the portfolios.
• Mainly handling Travel agency (FIT segment), plus corporate companies in UAE (Bur Dubai, Sheikh Zayed Road and Diera).
• Travel frequently to Dubai to prospect new accounts and follow up business in pipelines.
• Handling local corporate companies in Qatar mainly law firms, consultancies, Logistics and Shippings, Industrial material supply company and Airlines.
• Negotiating the terms of an agreement and closing sales.
• Gathering market and customer information.
• Negotiating variations in price, delivery and specifications with managers.
• Advising on forthcoming product developments and discussing special promotions.
• Recording sales and order information and sending copies to the sales office.
• Reviewing own sales performance, aiming to meet or exceed targets.
• Assisting DOSM and ADOS in making business plans for the next year
• Supervise Reservation processes, hotel bookings, and ground arrangements.
• Dealing as whole sale agents with third party travel agencies in the region.
• Negotiating the rates with the hotels and contracting.
• Prepare reports and comments on errors or issues faced on our own B2B system and send to IT specialist.
• Having frequent meetings with overseas hotels, travel agencies to negotiate rates and changes in clauses on contracts if any.
• Preparing the sales report, monitor them and reporting to the line manager. Keeping track of weekly and monthly sales having time to time meeting with the team.
It is an ongoing MBA program.