Prajwal Joshi

• Examined and evaluated large-scale user feedback datasets, extracting and organizing significant amounts of information
with strict attention to detail and accuracy.
• Actively participated in operational improvement initiatives, analysing complex data to generate meaningful insights and
customized reports that supported the organizational roadmap.
• Collaborated closely with cross-functional global teams to deliver general support requests and data advisory services,
presenting underlying data meanings to non-technical stakeholders.

• Gathered requirements from internal clients and translated them into valid requirement documents, successfully
executing a 70% data visualization and 30% business analysis workflow.
• Developed new and enhanced existing Tableau dashboards by connecting to enterprise-level data warehouses, reducing
ad-hoc reporting turnaround time by 25%.
• Independently extracted and mined data by writing complex SQL queries from scratch (using MS SQL Server), supporting
the delivery of scheduled and customized reports under tight deadlines.
• Managed the reporting Help Desk queue (via ServiceNow), following up on 150+ open issues monthly, identifying system
defects, and reporting anomalies directly to the DBA (technology team) for rapid issue fixes.
• Created supporting training materials and provided advisory support to stakeholders, ensuring global clients understood
the format, frequency, and underlying purpose of new operational reports.