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Sana Rasheed, front office admin

Sana Rasheed

front office admin·zamzam group

United Arab Emirates

Master's degree, Industrial And Organizational Psychology

Work experience

Total years of experience: 2 years, 5 months

front office admin

January 2024 - Present

zamzam group

Abu Dhabi, United Arab Emirates

January 2024 - Present

• Greet all members when they enter the lobby.
• Coordinated administrative support services including office maintenance, and stationery
procurement.
• Manage telephone calls professionally take and relay messages, redirect calls to appropriate staff, and
respond to enquiries
• Respond to customer enquiries regarding products, services, and special offers Manage WhatsApp
messages and enquiries efficiently
• Manage meeting rooms including scheduling, and ensuring cleanliness and readiness.
• Perform clerical and administrative support such as photocopying, filing, typing, and data entry
• Maintain office inventories including stationery and front desk supplies
• Managed employee welfare activities including birthday celebrations, team engagement initiatives,
and company event planning.

Company industry:
Administration Support Services
Job role:
Administration

Education

University of calicut

June 2023

June 2023

Master's degree, Industrial And Organizational Psychology

India

GPA (percentage): 90%

GPA (percentage): 90%

University of Calicut

June 2021

June 2021

Bachelor's degree, psychology

India

Skills

Computers
Expert
Computers
Expert
Communications
Expert
Communications
Expert
Customer Care
Expert
Customer Care
Expert
Teamwork
Expert
Teamwork
Expert
Leadership
Expert
Leadership
Expert
Front Office
Expert
Front Office
Expert
MS Office tools
Expert
MS Office tools
Expert
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Microsoft Word
Expert
Microsoft Word
Expert
Data Entry
Expert
Data Entry
Expert

Languages

English
Expert
Arabic
Intermediate
Malayalam
Native Speaker
German
Expert
Tamil
Expert

Training and Certifications

Training
office management
zamzam group
Jan 2025

Hobbies

  • photography