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pranav kumar, Consultant – Dynamics 365 / Power Platform

pranav kumar

Consultant – Dynamics 365 / Power Platform·Capgemini - India

India

Bachelor's degree, Electrical and Electronics Engineering

Work experience

Total years of experience: 4 years, 7 months

Consultant – Dynamics 365 / Power Platform

November 2024 - Present

Capgemini - India

Chennai, India •Hybrid

November 2024 - Present

• Lead Dynamics 365 proof-of-concept initiatives, accelerating project approvals and kickoffs
• Deliver scalable solutions across sprints, earning Star Performer recognition consecutively
• Streamline workflows using Power Automate and XRM Toolbox, reducing manual effort
• Design Customer Insight Journey solutions with out-of-the-box features, minimizing custom development
• Develop website contact and consent data POC, adopted by the client
• Integrate the Maplytics tool with Dynamics 365, earning positive client feedback
• Integrate Canvas apps with Power Automate and Dataverse to enable seamless data flow and process automation
Company industry:
Software Development

Technical Lead

October 2022 - November 2024

Cloud Services

Chennai, India •Hybrid

October 2022 - November 2024

• Managed a $1.5M project and led a team of 3 senior members
• Built an Azure Service Bus search tool, saving over 4 hours daily for support teams
• Eliminated dependency on 2 full-time resources, achieving ~$7, 000 annual savings
• Prepared cutover plans and technical design documentation for smooth implementation
Company industry:
IT Services

Senior Engineer

November 2021 - October 2022

Cloud Services

Chennai, India •Hybrid

November 2021 - October 2022

• Executed Dynamics 365 eLog-to-CRM integration, generating $1M revenue
• Configured Azure Service Bus topics and subscriptions for stable integrations
• Developed Azure Functions to automate integration processes and reduce manual work
• Delivered defect-free sprint items and technical design engagements for client projects
Company industry:
IT Services

Education

Anna University

January 2021

January 2021

Bachelor's degree, Electrical and Electronics Engineering

India

Skills

BUSINESS RULES ENGINES
Intermediate
BUSINESS RULES ENGINES
Intermediate
CORDOVA PLUGINS
Intermediate
CORDOVA PLUGINS
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
JAVASCRIPT PROGRAMMING LANGUAGE
Intermediate
JAVASCRIPT PROGRAMMING LANGUAGE
Intermediate
MICROSOFT DYNAMICS
Intermediate
MICROSOFT DYNAMICS
Intermediate
MICROSOFT POWER AUTOMATE FLOW
Intermediate
MICROSOFT POWER AUTOMATE FLOW
Intermediate
MICROSOFT POWER PLATFORM
Intermediate
MICROSOFT POWER PLATFORM
Intermediate
WORKFLOW AUTOMATION
Intermediate
WORKFLOW AUTOMATION
Intermediate
WORKFLOW MANAGEMENT
Intermediate
WORKFLOW MANAGEMENT
Intermediate

Training and Certifications

Certifications
AZ-900 Microsoft Certified: Azure Fundamentals
MB-910 Microsoft Certified: Dynamics 365 Fundamentals (CRM)
MB-210 Microsoft Dynamics 365 Sales Functional Consultant
PL-200 Microsoft Certified: Power Platform Functional Consultant Associate
PL-900 Microsoft Certified: Power Platform Fundamentals
PL-400 Microsoft Power Platform Developer Associate
PL-600 Microsoft Power Platform Solution Architect