Vice President
Fourth Dimension Solutions Limited
Total years of experience :30 years, 7 Months
IT Service Delivery Management
•Spearheading the service operations progress to meet the committed timelines on regular basis.
•PMP Certified Professional (# 1435995). Trained in MS Projects 2010.
•Maintaining MIS for all phases & reporting project progress to the client; meeting deadlines without compromising quality norms. Trained in Situational Leadership II, 5 choices to extraordinary productivity.
•Defining escalation / response / resolution time for reported problems on the basis of criticality, resolving support and operational issues.
•Outstanding leadership skills with ability to train, mentor, motivate & retain top performing cross functional teams.
IT Infrastructure Planning & Management
•Overseeing, planning and scheduling overall operations within budgetary limits; maintaining & periodically reporting the list of equipment and software.
•Checking technical specifications and monitoring overall purchase activities of the required material for production from local suppliers.
•Proficiency in relating to people at any level of business and organizational hierarchy for ensuring smooth task execution.
Sourcing, Procurement, Supply Chain & Vendor Development
•Identifying, negotiating and developing a dedicated supplier/ vendor source for achieving cost effective purchase of raw materials and reduction in delivery time for multi locations orders.
•Assessing performance of the vendors based on various criteria such as percentage for rejections, quality improvement rate, timely delivery, credit terms, etc.
•Skilled in procurement of hardware and software products, IT assets, Warranties and AMC Contracts.
Process Engineering / System Implementation
•Reviewing existing processes and implementing world class techniques for process standardization.
•Undertaking business process re-engineering initiatives for continuous improvement by studying existing processes, analyzing requirements and customizing systems for enhancing performance.
•Instituting cost control measures as well as improving efficiency by implementing effective systems.
India’s Large System Integration Company dealing in Hardware, Networking Solutions & ICT Distribution) / its various subsidiaries
Key Deliverables:
•Administered complete industrial sales and marketing activities in the company.
•Executed techno commercial activities and negotiated for procuring bulk orders.
•Liaised with DOT/MTNL Officials for inspection, payment and delivery.
•Forecasted sales trend and undertook sales promotion for sourcing new business.
•Responsible for invoicing, dispatch documents and logistics for bulk orders.
Dec’ 91 - Sep’ 93 Bureau of Industrial Costs and Prices, Ministry of Industry as
Key Deliverables:
•Conducted regular energy audit of Energy Intensive industries.
•Undertook extensive survey and generated reports for suggesting alternative measures to achieve minimum specific energy consumption.
Secured 1st Division
Secured 1st Division
Secured 1st Division