Prarthana Arora

Utilize Excel and SQL for advanced data manipulation, analysis, and visualization, leveraging features such as pivot
tables, VLOOKUP, and complex formulas to transform raw data into actionable insights.
Led cross-functional teams to optimize data-driven decision-making and operational efficiency.
Employ Power BI and DAX to create interactive and visually compelling dashboards and impactful PowerPoint
presentations to support decision-making processes and communicate key metrics to stakeholders.
Coordinated with external vendors to ensure timely and accurate completion of field verification processes.

8th International Day of Yoga celebrations.

Implemented a streamlined Management Information System (MIS) for data reporting, leveraging Excel to achieve a
20% improvement in accuracy, a 30% reduction in report generation time, and an overall 15% enhancement in
operational efficiency. This initiative ensured the timely and precise delivery of daily, weekly, and monthly reports,
significantly optimizing the MIS-driven data analysis process.
Conduct in-depth analysis of marketing campaigns, customer behaviors, and market trends to derive actionable
insights for strategic decision-making.

Identified and proactively addressed emerging client concerns through data analysis of customer interactions,
leading to improved product offerings and enhanced customer retention.
Proficiently navigated Finacle to provide exceptional customer service by efficiently handling financial transactions,
resolving account inquiries, and ensuring accurate and timely processing of customer requests, showcasing a strong
command of banking software tools.
Reduced customer complaints by 15% within 6 months through improved communication strategies.