BUSINESS DEVELOPMENT
• Developed and executed B2B sales strategies across USA, Europe, and MENA regions, driving consistent pipeline growth and new business acquisition across multiple industry verticals.
• Managed the complete sales lifecycle from prospecting, lead generation, and discovery calls to solution positioning, proposal development, commercial negotiations, and contract execution (SOW, NDA, MSA).
• Identified and pursued new business opportunities through market research, competitor analysis, customer segmentation, and account-based outreach strategies to expand market presence.
• Closed and contributed to enterprise deals across key clients including Coupa, Flexera, NetApp, Knotch, Databahn, Spreedly, StitchFix, Ordway, and others, supporting overall revenue growth.
• Consistently achieved annual revenue targets through structured pipeline management, accurate forecasting, and proactive deal closure.
• Collaborated with CXOs, delivery, recruitment, marketing, and technical teams to align go-to-market strategies and accelerate deal conversion cycles.
• Supported global hiring and delivery opportunities across North America, Europe, and LATAM by coordinating client requirements with internal teams.
• Leveraged CRM tools such as Salesforce, Pipedrive, ZoomInfo, and Snov.io to manage pipelines, track leads, improve conversion rates, and generate sales insights.
• Built repeatable outbound sales processes and account-based outreach strategies to improve engagement rates and shorten sales cycles.
• Led and mentored a remote sales team, driving coaching, performance management, and sales enablement initiatives to improve productivity and deal outcomes.
ACCOUNT MANAGEMENT
• Managed a portfolio of 10-11 strategic enterprise accounts across USA, Europe, and MENA, serving as the primary point of contact for client communications, escalations, and relationship management.
• Built and maintained strong relationships with C-level executives, VPs, and key stakeholders, strengthening long-term partnerships and driving account growth.
• Conducted regular Quarterly Business Reviews (QBRs), account reviews, and strategic discussions to identify opportunities, mitigate risks, and align on business goals.
• Drove account expansion through upselling and cross-selling initiatives, including expanding Coupa from DevOps and Cloud into Data Engineering services.
• Managed contract lifecycle activities including renewals, pricing negotiations, SLA governance, contract amendments, and commercial discussions.
• Collaborated with delivery, engineering, recruitment, and leadership teams to ensure smooth project execution and high client satisfaction.
• Proactively tracked account health, identified risks early, and implemented mitigation strategies to maintain strong retention and engagement levels.
• Managed billing, invoicing, collections, and financial governance across key accounts to ensure smooth revenue realization and compliance.
• Maintained detailed account plans, stakeholder maps, and engagement documentation to ensure continuity and visibility across all accounts.
- Company industry:
- IT Services