Account Manager
Delphi Consulting Middle East
Total des années d'expérience :9 years, 4 Mois
Working with Delphi Consulting as an Account manager that provides consulting, implementation and licensing services for Microsoft products/services and other IT products required by the organizations for day-to-day collaboration. Working on a vision to provide a modern workplace to all our clients with latest technologies to solve the toughest problem.
Bringing in business and achieving Monthly Targets of 60, 000 USD in UAE Market in the following Areas Of Expertise:
Microsoft Teams Voice and teams apps, Cloud Migration and Azure services, Cloud Native Applications and DevOps, Microsoft Licensing bundles, Data and AI with Power platform and Power BI, Microsoft Security Components. As an Account manager my responsibilities include:
• Build new relations with enterprise customers and Maintain relationship for 30+ accounts and seek opportunities of growth for them in their digital transformation and cloud migrations.
• Manage the sales process from initial identification through closure and “own” the sale.
• Prospect, target, and build pipeline with prospective clients that fit the assigned market profile for Cloud Services.
• Develop credibility and relationships with account teams and clients through fluency in cloud technology as it relates to a range of business issues.
• Identify and refer technology resell opportunities and Co-sell opportunities.
• Co-ordinate with technical and pre-sales team for the POC and project demo to qualify the lead.
• Arrange workshop and adoption program for increasing the revenue on cloud consumptions for Azure.
• Help clients realize if the services and licenses they are using are correct for them or if upgrade/downgrade can be beneficial to them.
• Working on infrastructure licensing management for Azure and License requirements for SAP, TrendMicro, M365, security suites, Power Apps and Power BI.
• Deliver Microsoft assessments on teams voice, CSAT and cloud migration to access and suggest a solution that fits client’s needs.
• Tracking license renewals and upgrades for my accounts and get them processed with designated distributors and vendors.
• Deliver workshops on adoption strategy of various products and licenses.
• Co-ordinate for funding approvals with customers, vendors, and Microsoft to carry out assessments, workshop and POC.
• Manage service providers, distributors and vendors for the services and products deals for the accounts and get the orders processed.
Worked as Sales Consultant with Wipro for the Cloud Enterprise Platforms in the domain of Contract Lifecycle Management for PaaS and SaaS product - Icertis Contract Management Platform. Icertis is the leading provider of enterprise contract management software hosted on Microsoft Azure. The company’s flagship product, Icertis Contract Management (ICM), can manage sell-side, buy-side and corporate enterprise contracts across the globe by leveraging the power of the cloud. ICM has an inspired easy-to-use user interface, is quick to deploy, and integrates with all leading ERP and CRM solutions in the market. The award winning and analyst acknowledged product accelerates contracting velocity and ensures effective management of risk and compliance across the order-to-cash and procure-to-pay processes. I was responsible for the sales of contract lifecycle management platform for the digital transformation of how contracts can be used in an organization and effectively convert the leads to product users.
• Engage with the CXOs and influence Applications, Digital Strategy and Technology for contract management.
• Position and articulate Application Services and Platform offerings to clients.
• Create Business Development Plans for allocated accounts and help identify prospective clients.
• Understand technology and vertical platforms for contract management in order to strategize & craft solutions (along with pre-sales teams) to match customer needs.
• Sold project based professional services around software solutions or application services.
• Qualify and understand customer needs and provide guidance on solution.
• Build business cases, presentations, and customer strategies.
• Demonstrate Icertis contract management solution and its value, tailored to prospects and existing customers, both on-site and via virtual meetings.
• Drive proof of concept/proof of value engagements with prospects.
• Respond to request for proposal (RFP) documents when approved by the organization.
• Stay updated on product developments/releases.
Worked on the digital transformation of KPIT and their clients on IOT technologies, assisting the business use cases such as Asset tracking for Dubai World Trade Center, global visa management system, skill profiling tool and vendor management for KPIT where my responsibilities include:
• Expertise in Requirement gathering and elicitation from business and day to day coordination with onshore teams.
•Experience in Process Optimization and business Process re-engineering.
•Assistance to testing teams in preparing the test scenarios and cases as per the functional specifications.
• Working closely with project stakeholders, SMEs, and staff to understand & document the requirements both. (Business and Functional) Further, obtaining sign-off before starting the implementation and development process.
•Expertise in mapping business requirements GAP analysis (As-Is & To-Be Analysis).
• Experience in brainstorming sessions and interviews to elicit requirements from various stakeholders and reduce ambiguity associated with the complex requirements.
•Possess good knowledge of testing methods (Functional Testing) to outline test Plans, Facilitate UAT and obtain sign off from client.
•Communicate and analyze the needs of client and further translate as well as simplify them for developers to furnish the complete product.
•Presenting demo of the product and collecting feedbacks about the development are my day to day responsibility
Build process is a complex process in which Cloud environment is created which contains different VM's each having a separate role. Any new change in any part of the code needs to be tested individually and an integration test is needed to be performed in the built environment for which this build process takes place. Optimizing this build time and making scripts for Jiocloud (Public Cloud) utilities were my responsibilities. Worked on CI/CD implementations with tools like puppet and Jenkins
Web designing in PHP, HTML, CSS and management with WordPress, Joomla, and Drupal with an experience in developing 15+ websites as a freelancer for clients across the world. Search engine optimization for the web sites. PPC campaigning with Google AdWords.
University projects undertaken as major and minor
Please visit below link for course curriculum in cloud computing. https://www.youracclaim.com/badges/c4431b9f-ddc4-485a-b4f7-b89c379b0973/linked_in_profile
Non Med Physics/Chemistry/Maths/English
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