CEO/IT HEAD
Cloud Nine IT Consulting Company
مجموع سنوات الخبرة :31 years, 2 أشهر
IT Consulting Company: AUH, UAE - Nov 2016 -Present
• Assess new innovative technologies, mission critical systems, security, communications and business continuity.
• Oversee projects to design and implement local IT infrastructure, data centers, network systems and servers.
• Create business processes, best practices, standards, templates and operating procedures to optimize IT project development.
• Ensure business continuity with full responsibility for 100% uptime, full data backup, recovery and system redundancy.
U.S. Defense Company: AUH, UAE - Feb 2007 - Oct 2016
• Provide leadership and vision for the IT department include strategic planning of information systems.
• Develop strategic direction for the information systems plan including technology deployment plans and departmental budgets.
• Direct all IT and network system deployment and maintenance including all IT infrastructure, wireless communications, PC systems, local networks and mobile environment.
• Manage IT training for IT staff members and end user training on software and desktop systems.
• Create operational policies, procedures, standards, guidelines and best practices.
• Recruit, hire and train IT staff, project managers, engineer and network administrators.
• Oversee department meetings with staff leads and managers to ensure continuity of information systems support and goals.
• Ensure project completion by coordinating resources and timetables with user departments, IT staff and data center employees.
• Create financial forecasts, outline expenditures and modify budget when necessary.
U.S. Aircraft Company: DXB, UAE - Nov 2005 - Jan 2007
• Hands-on major installation of Compaq / HP Servers and Racks
• Technical onsite support for all client/employees on different sites ( EMEA region) e.g., Brussels, US, Riyadh, Johannesburg, Madrid, US, Amsterdam ( KLM-office Spares center) / Dubai Spares center / Emirates Airlines - Dubai Facility / Abu Dhabi, Etihad Airways (Boeing Facilities) / Abu Dhabi offices.
• Recognized for delivering leading-edge solutions that meet complex business requirements and deadlines with ease and efficiency
• Manage deployment and support of internal infrastructure system ensuring that periodic tasks are completed by each team member.
• Develop metrics to test and monitor applications, ensuring consistent improvement.
Collaborate with system architects, software engineers, and IT management to ensure projects meet strategic initiatives.
• Handled major part of the support for various communication products like modem, router, terminal servers, communication servers, fax boards, Multi I/O cards etc.
• Troubleshooting problems in organization and coordinating with head office helpdesk.
IT System Network Support: UAE - Mar 1993 - Nov 2005
• Oversee deployment, configuration, and repair of network systems, laptops, telecommunications and printing equipment.
• Plan and implement information systems security, anti-virus and data protection software.
• Plan and install various computer applications and software modules with oversight of initial user training and support.
• Maintain, update and support business LAN network cabling, fiber optics, switches, routers, servers and various network devices.
• Provide support for network technicians in the implementation of network applications and virtual servers.
• Serve as project manager for deployment of new technologies or devices such as security chips and video conferencing.
• Research and implement new innovative technologies that are capable of enhancing business productivity or reducing expenses.
• Manage company website, content development e-commerce systems, payment gateways, and other web-based services.