BUSINESS TELECOM ASSISTANT
EMERGING TECHNOLOGIES
Total years of experience :13 years, 2 Months
• Targeting SBM companies
• Generating new leads, tele-calling and fixing appointments
• Maintaining relationships with existing customers through regular visits
• Establish and maintain business relations and generate new business
• Ensure high level of consumer satisfaction by building and maintaining good relationship with potential customers.
• Verifying the documents and submitting with 100% success ratio
• Initiate appointments and close deals.
• Maintain targets of 200 applications per month
• Maintaining relationships with existing customers through regular visits
• Establish and maintain business relations and generate new business.
• Ensure high level of consumer satisfaction by building and maintaining good relationship with potential customers.
• Verifying the documents and submitting with 100% success ratio
• Initiate and close deals.
• Maintain targets of 25 to 30 cards every month
• Activation of credit cards
• Handling inbound calls from USA and Canada
• Understand the customer’s problem
• Find a spontaneous resolution to the problem
• Help the customer in technical troubleshooting
• Building relationship and customer service
• Maintenance of central document and client database
• Handling inbound calls from United Kingdom
• Understand the customer’s problem
• Find a spontaneous resolution to the problem
• Initiated promotion of process products utilizing various marketing and advertising methods
• Building relationship and customer service
• Maintenance of central document and client database