Associate Territory Manager
FedEx Transportation and Supply Chain Services
Total years of experience :10 years, 2 Months
1. Business and Technical Knowledge - Develop and maintain a good knowledge of the FedEx business (products and service capabilities, technology, strategies etc), together with relevant knowledge of industry and market environment factors (competitor, economic trends, trade customs etc).
2. Planning and Organizing - With an appropriate level of guidance, use agreed methods to plan and organizes time and territory in order to achieve/exceed short-term goals and overall productivity targets.
3. Customer Relationships and Team Alignments - Develop effective professional relationships that facilitate co-operation and trust. Include a network of contacts within the Customer's business, sales and key support groups (ops, customs, finance). Aligns with them to initiate and secure actions needed to adapt processes, resolve issues and/or progress opportunities for account development.
4. Closing New Business - Develop understanding of each prospective Customers' business and requirements, whilst establishing effective relationships that reflect the Customer Experience strategy. Use effective sales processes and techniques to negotiate and close profitable new business that is aligned with the FedEx sales goals, whilst providing the most effective solution for the Customer's business.
5. Account Management and Incremental Business - With appropriate guidance, use structured techniques to identify and develop revenue growth opportunities that also add value to the Customer's business. Advise on appropriate FedEx products and services from the full portfolio. Close profitable business and follows through to ensure related actions are completed.
6. Maximise Profitability - Use defined methods to implement changes relating to target pricing, rate reviews and pricing programs. Include optimising productivity through territory planning.
7. Administration and Reporting - Support divisional performance tracking and strategic planning by completing accurate and on-time standardised and ad-hoc reports of Sales K.P.I.'s (top customers, prospects, sales activities, commitments etc).
Maintaining and enhancing the business opportunities across the assigned portfolio of corporate clients .
Regular follow up with HR and admin staff for employee engagement and marketing events.
Build and develop knowledge base of corporates to Citibank portfolio by cold calling, regular follow ups and meetings.
Identifying opportunities and developing new customers through primary and secondary means of research( referrals, networking, telephonic canvassing, google, LinkedIn )
Identifying potential clients for high end Citibanking Saving Accounts.
Managing key account relationship & serving as Single point of contact for High net worth Customers.
Applying new ideas in sales strategies that help to meet hard targets and deadlines swiftly.
Ensuring good Service to new and existing clients, for future referrals and cross sell of products.
March 2014 till date Naukrigulf.com - Senior Sales Executive (International Sales Division)
Achievements
• Awarded for highest sales generation for Q1, FY15.
• Graduation from Babu Banarasi Das National Institute Of Management And Technology, Lucknow (UP) with 65% in 2012.
• Intermediate from St. Dominic Savio College, Lucknow (UP) I.S.C with 65% in 2004.
• High school from St. Dominic Savio College, Lucknow (UP) I.C.S.E with 76% in 2002.