Prathap Reddy Maguluri

• Administered enterprise identity & access via Active Directory—account provisioning, security groups
and OU structuring to enforce application access policies
• Implemented and maintained GPOs for authentication, password, workstation security and resource
access aligned to compliance requirements
• Deployed and renewed SSL certificates for critical banking apps and web services, strengthening
encrypted access and reducing auth-related incidents
• Partnered with security, network and app teams to triage identity, access and connectivity issues for
customer-facing platforms
• Executed strict change/incident processes, including planning, approvals, documentation and rollback
for production stability
• Led daily operations for a Tier III data centre supporting 1, 000+ physical and virtual servers for high
availability clients
• Planned and validated server installations, hardware refreshes and preventive maintenance per
banking/regulatory standards
• Managed firmware lifecycles (BIOS, RAID, NIC, storage controllers) across multi-vendor platforms to
ensure security and stability
• Used iDRAC, iLO and Lenovo XClarity for remote administration, troubleshooting and lifecycle
operations
• Owned asset lifecycle (deployment, audits, decommissioning) and maintained accurate inventory and
documentation (rack diagrams, patch maps, firmware matrices, SOPs)
• Coordinated VLAN provisioning, switch-port mapping and SAN allocation with network/storage teams
in line with security/audit policies

• Implemented and supported Active Directory domains—user identities, access permissions and
security groups for corporate systems
• Designed and enforced GPOs for secure login, session policies and access restrictions across multiple
sites
• Served as Tier 2 escalation for login failures, access-denied and permission issues; documented SOPs
and troubleshooting guides
• Delivered L2 network/desktop support within SLAs; installed & configured Windows/Linux; resolved
routing/switching and connectivity incidents
• Performed proactive monitoring using Nagios and Cacti; analysed alerts and implemented preventive
actions
• Configured Cisco L3 switches; supported AD user management and GPO administration
• Diagnosed and resolved complex hardware/software issues on Windows, macOS and Linux endpoints
• Implemented and troubleshot Sophos and Fortinet firewalls to enforce security and access controls