Server Support Engineer
Info services Bangalore
Total years of experience :13 years, 6 Months
Working as an onsite Admin for all data center devices.
Daily monitoring Servers, Storage, Tsm server activities, Backup status & collecting logs.
Tivoli Storage Manager(TSM) Administration.
Juniper Core Switch & firewall Administration.
Scheduling new backups .
Taking the file system and Database backup manually and restoring it.
Server health check via HMC and Lpar health check
Working on power related issues at data center.
Storage and IBM San switch health check & Monitoring events.
IBM Server Harware management.
Working on site to troubleshoot the servers with any IBM hardware and software related issues.
Experience in IBM Tape Library operation.
Level 1 work experience in SAN
Level 1 work experience in Juniper core switch.
IT support for the users of the company
• Debugging and troubleshooting existing websites and correct errors as required for clients.
• Monitoring load on web server and deleting the website processes that causes load on the web server.
• Setting up the new user accounts, database, e-mail accounts and verification of the application issues.
• Monitoring of Servers.
• Working on Linux Security tools iptables.
• Working in web hosting Control panels such as Cpanel, WHM, WHMCS.
• Managing User Accounts, File Systems, Security, Disk Usage and Backup.
• Installing and configuring software Firewalls (APF and CSF).
• Installing and configuring root kit detection software.
• Tuning MySQL.
• Remove insecure packages and unnecessary software’s.
• Upgrade Installed Software’s to the latest version.
• Port scanning technique.
• Antivirus toolkit installation.
• Well experienced in handling L1/L2/L3 level tech support, Security and Installation works
Computer Hardware and network troubleshooting.
Configuration of email clients like Outlook and Mozilla thunder bird etc.
Installation and deployment of Antivirus Solutions.
Installation of windows 2003 server, windows 2008, server and configuring domain.
Installation of operating Systems, troubleshooting of hardware and softwares.
Maintenance of LAN, windows server 2003 Operating system installation and configuration including creation of domains, user, groups, access privileges.
Hardware maintenance such as PCs, laptops, printers, scanners, etc.
Field work involving going to client locations to solve problems.
Configuring wireless network.
Installation including MS office development platforms such as visual studio, net beans, SQL Database server etc.
• Installing CCTV in various Client locations.
• Troubleshoot and repairing cameras on site.
• Coordinating with the clients for permits and logistics
needed for troubleshooting and maintenance.
• Positioning correctly all cameras in the site for proper recording and assured
all areas in the facility are covered.
• Training the staff who are assigned to operate the Cameras and software.
• Setting up and configuring IP CCTV, Biometrics attendance systems.
• Troubleshooting and providing service whenever required.
• Providing ongoing service, repair and maintenance of varied CCTV
systems within the area.
• Maintaining a healthy customer relationship at all times.
• Communicating with the Field Operations Manager and taking his
assistance when required.
• Ensuring that at all times tools and safety equipment are regularly
maintained.
• Having experience of working with cabling, switches & routers, hardware
networking, troubleshooting.