Enterprise Solution Architect
Injazat Data Systems
Total years of experience :16 years, 7 Months
- Innovation Architect for Innovation Lab at Sandvik ODC and Digitization Project.
•Develop innovative solutions for customers to help optimize their business; leveraging pre-sales skills. Focus on IMS related use cases.
•Identify and drive innovations from POC to production for both Operational and Technical use cases (Deploy new technology to production)
•Technical advisor for a team of architects, help translate the problem statement of client to build innovative solution. he
•Meet customers on a regular basis at Sweden, discuss on use cases for innovation, demonstrating the value in terms of potential cost reduction and process automation.
•Develop innovative solutions using latest cutting-edge technologies; develop frameworks that can be directly pushed to production with minimal customization.
•Prepare statement of work (SOW) documentation including work breakdown estimates and pricing.
•Explain / defend proposed solution to internal and external stake holders.
•Support the build and communicate the value proposition of the end to end solution with client.
•Share knowledge and experience to enhance the technical capabilities of peers and build prospective opportunities.
•Maintain current knowledge of latest technology.
Achievements:
•Successfully developed and sold 2 chat bots (Azure BOT Services) for a client that resulted in huge cost savings; decreasing the need to staff Level 1 resources for both BAU and off-hours.
•Developed an Enriched chatbot that leverages Cognitive & Analytics of Data Lake; that can respond/alert users based on prediction and current health of IT infra.
•Developed and deployed mobile apps on Power BI concerning backup report, tracking of Physical Vs Virtual Servers and Patch Tracker that helped client’s IT staff in taking quicker actions. Client could leverage the deeper insights on an event to give the right resolution.
•Designed and Developed apps using Microsoft Powerapps; one for Innovation Team (BOT Integrated - to take up requests for innovation) and another for client visitors visiting Offshore ODC (help them interact with taxi, provide their current location and help communicate with the concerned account manager).
and implement a structured way of handling opportunities - first client meeting / solution pitch / RFP response / RFI response / presentation etc.
•Work with sales team to identify pipeline and plan activities on a weekly basis
•Take lead / participate in IMS opportunity assessment, qualification, developing response strategy, proposal development, review and feedback process, competitive positioning, pricing / commercial decisions
•Work closely with the delivery heads in identifying the right team, getting the pre-sales and delivery teams to develop the solution, estimates, schedules, technical responses etc. to complete the proposal
•Work closely with support functions (like IT / Quality / marketing etc.) for creating a compelling solution / proposal
•Provide weekly reports to sales and delivery organizations to provide visibility on pipeline, probable deals etc. for planning and tracking business growth
•Anchoring client visits - from the stage of planning, identifying key participants, story board for the meeting, reviewing content, planning demos / team discussions and front ending the discussion
•Conduct primary and secondary research; generate and qualify market analytics/research
•Assist sales team in prospecting with relevant pitch and market/company specific data
•Generate Collaterals, Case Studies, White Papers, etc and assist Sales in pitch evangelism
•SPOC for all the new deals/informal requests coming from New Business and Maintenance.
Achievements:
•Won large deals in the following sectors
•BFSI
•Government
•Manufacturing
•Appreciation from Client (National Informatics Centre, Ministry of IT, Govt. of India) for providing best proposal after thorough due-diligence; defeating competitors by addressing the problem statement
Roles & Responsibilities:
•Manage end to end Pre-Sales for Technology Infrastructure (WAN, LAN, Telephony, Applications, Servers & Storage)
•Responsible for leading the continuity planning solution, and advising teams on technical DR solution for outsourcing opportunities.
•Properly scopes BCRS services into outsourcing deal pursuits and provides guidance to pursuit team in addressing all customer DR and/or BC requirements; clarifies customer requirements as needed
•Accountable for customized, detailed solutions to customer requirements and accurate costing/pricing to ensure solution reflects optimized service delivery at maximum customer satisfaction and acceptable profit.
•Manages all deliverables from Technology Pre-Sales including:
•Preparation of Story Board
•Bill of materials
•Technology Efforts,
•Solution delivery feasibility
•Risk mitigation and Technology Assumptions Management
•Facilitates solution governance and approval reviews.
•Interfaces with the Sales Team, Business Team/Proposal Manager and Bid Manager.
•Participate in direct client interactions/Due Diligence Workshops and other customer briefings.
•Delivers solution, cost/pricing models, and proposal content efficiently, effectively, and timely.
•Responsible for accurate Costing of technology Solution
Achievements:
•Implementation of SIEM Technology across Infosys :: Project Management Initiative
•“Star Performer” award for consistency in winning multiple deals
•IBM Storewize v7000 Implementation V1 Certification
Roles & Responsibilities:
•Supports the Sales Team to develop and implement specific account penetration strategies, produce account specific product and service and sales plans. Acquires knowledge of competitive solutions to effectively address and dispel customer objections to EMC solutions.
•Recognizes relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.
•Participates in technical sales calls Helps configure and document EMC software, hardware and service solutions to meet customer and sales objectives. Completes required presales documentation quickly and accurately.
•Participates in qualifying sales opportunities in the terms of customer technical requirements, competition, decision making process and funding.
•Attends District Sales and Services Leadership Meetings. Attends the presentation of the design and value of proposed EMC solution and business case to customers, prospects and EMC management.
•Possesses a basic understanding of product/technology/industry knowledge. Knowledge of job associated software and applications. Skilled in presale operations processes, systems and tools such as DirectExpress, Solution Validation Center, Qualification process, etc.
Achievements:
•EMC Proven Professional Certification (Information Storage Management) with 77%
Roles & Responsibilities:
•Level 3 support of the Backup environment for Events on a 24 x 7 x 365 basis, instigating and managing incidents and processes as appropriate
•Technical expertise on Backup management products and tools installed in Backup environment
•Fully understand and support all Backup administration and management policies and procedures
•Manage the backup infrastructure to ensure all Service Level Agreements are met
•Implement approved tested, regression planned changes to the Backup infrastructure within agreed outage periods
•Monitor backup environment and suggest timely recommendations to prevent backup related operational problems
IBM TSM and SAN for projects spanned across Middle East & South Africa.
•Technical expertise on Backup management products and tools installed in Backup environment
•Assist in Technology Pre-Sales for IBM Storage Product Solutions
•Provide post-sales support; manage all accounts within Mauritius & the region.
•Implement approved tested, regression planned changes to the Backup infrastructure within agreed outage periods
•Supports the Sales Team to develop and implement specific account penetration strategies, produce account specific product and service and sales plans. Acquires knowledge of competitive solutions to effectively address and dispel customer objections to IBM solutions.
Roles & Responsibilities:
•Level 3 support of the Backup environment for Events on a 24 x 7 x 365 basis, instigating and managing incidents and processes as appropriate
•Technical expertise on Backup management products and tools installed in Backup environment
•Fully understand and support all Backup administration and management policies and procedures
•Manage the backup infrastructure to ensure all Service Level Agreements are met
•Implement approved tested, regression planned changes to the Backup infrastructure within agreed outage periods
•Monitor backup environment and suggest timely recommendations to prevent backup related operational problems
Initiatives:
•Served as technical project lead for storage systems projects and have assisted Disaster Recovery, Data Center move & new storage equipment/solutions.
•Performed deep investigations on nodes that failed and missed and devised permanent fix which resulted in 95% success in backup, for Westpac account.
•Supported in rescheduling the backup jobs which helped in timely use of mount point availability and also helped in completion of house-keeping jobs on a daily basis.
•Assist systems administrators with any storage issues.
Achievements:
•Was gifted with a Gold Medal from VP of IBM for Scoring Highest in the IBM Internal training examinations.
•Tivoli Storage Manager Certification with 95% score.
•ITIL Certification with 98% score
•Assigned as IBM TSM Focal for the ANZ accounts in IBM.
•Appreciation from the Client, DPE and VP of ITD-GD India for my work on IBM TSM Servers.
Roles & Responsibilities:
•To develop complex web applications that suit e-business needs
•Coding websites on PHP, ASP and ASP.net
•Dynamically work towards clients requirements and ensure the requirements are met.
•Work in time-deadline and ensure that the project gets completed within this.
Initiatives:
•Developed scripts and integrated them with web applications, which reduced process build times by up to 90%, which facilitated shrinkage of function windows to manageable levels.
•Integrated applications into the web portal.
•Suggested and implemented the use of framework for PHP.