System Administrator
PRECISE Trading L.L.C
مجموع سنوات الخبرة :16 years, 4 أشهر
Evaluating user needs and system functionality and ensuring that ICT facilities meet
these needs;
Planning, developing and implementing the IT budget, obtaining competitive prices from
suppliers, to ensure cost effectiveness;
Scheduling upgrades and security backups of hardware and software systems;
Researching and installing new systems;
Guaranteeing the smooth running of all IT systems, including anti-virus software, print
services and email provision;
Ensuring that software licensing laws are adhered to;
Providing secure access to the network for remote users;
Securing data from internal and external attack;
Offering users appropriate support and advice;
Managing crisis situations, which may involve complex technical hardware or software
problems;
Mentoring and training new staff;
Keeping up to date with the latest technologies
• Responsible for implementing and maintaining system security and configurations of servers while providing IT support, to include planning, software and hardware configuration to end-users.
• Administer Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network security devices for users.
• Migrated to Windows 2008 Server/Exchange 2010 Server with Blackberry Integration Services, Windows Server Updates Services (WSUS), and Microsoft Operations Manager.
• Lowered spam by 75% using firewall filtering with real-time spam black lists for incoming email: scripted custom rules in MacAfee Group Shield.
• Responsible for security equipment, including Cyberoam firewall with VPN users and spam blocking utility, as well as Symantec Antivirus System Center and Central Quarantine Server 8.0 and Antivirus for Exchange.
• Backup and restore network data
• Analyzes information to determine, recommend, and plan layout for type of computers and peripheral equipment modifications to existing systems.
• Technical support for the Retail outlets updating software license and hardware with remote and on site.
Precise Trading L.L.C, Dubai, U.A.E 2007~2010.
System Administrator
• Administration of Windows 2003, 2008 server, Windows Xp and Windows 7 Workstations.
• Managing infrastructure servers: Active Directory, DNS, DHCP, Proxy, RAS
• Administered server backups with Symantec Backup Exec.
• Installed resource’s, utilities software’s, local & Network Printers & Scanners.
• Maintaining the company’s backup system (Symantec Backup Exec with HP Storage works 1/8 G2 Autoloader).
• Implemented VPN solution to enable a secure and anytime available connection for remote users.
• Imparted User Training on a number of applications, including Retail Insight (Inventory Management Software), Maximizer (CRM and Contact Management Software), MS Office Suite.
• Providing online and onsite technical support for clients via RDP and Voice calls.
• Configuration of Panasonic PBX system with Voice Processing System, System Programming, and extension wise Phone locking etc.
• Responsible for maintaining Inventory of IT systems and software, management of AMC with different companies.
Accel IT Academy, India. • Linux System Administration
• Bachelor of Electronics (B.Sc) From Kerala University, INDIA 2001 - 2003. • Microsoft Certified Professional • Windows System Administration