برافين Pradhan

• Generate targeted revenues delivered from the markets / product categories handled.
• Meet distribution reach objectives in the handled markets.
• Collection of receivables within stipulated time frames as per the company’s credit policy.
• Development of alternate channels such as travel retail and revenue / gross margin generation from these channels within the international markets.
• Support product team to achieve product category specific targets as applicable.
• To enter new markets as per plan and tie up with suitable distributors.
• Manage the concerned distributors and their sales teams in order to deliver their objectives consistently.
• Ensure through the distributor that funds for Marketing activities are well spent and the INTEX brand is built in the markets handled, that brand hygiene and guidelines are maintained in all operative markets.
• Provide forecasts of material required with accuracy and on time, so that the product and warehouse teams are able to supply as per market requirements.
• Participation and successful execution of activities like GITEX, other local exhibitions in the target markets
• Provide monthly reports to the Product and Marketing teams as per MIS grid.

• Coordinating with all the departments and ensuring a smooth flow of the sales process.
• Coordinating with the distributors and dealers of the International market and getting new orders and consignments.
• Preparing the Performa Invoice and Sales orders in the system and confirm the orders with the customer and follow up for the advance payments.
• Coordinate with the Warehouse department and make the necessary arrangements to deliver the goods to the customer as per the delivery Terms of the individual customer.
• Follow up Payments with the customers as per their Payments terms.
• Solve the RMA issues of the distributors and dealers if they have any.
• Achieving the Targets set by the Management. Prepare the daily weekly, monthly and departmental reports.

• Attending and greeting the customer courteously and promptly and assess the customer needs, spot the sales opportunities, offer promotional products and solution to the problems and close the sale.
• Inspecting the assigned areas on the daily basis. Update and acknowledge the price change and communicate the same to the sales staff. Display the product information tags and review other communication with regards to the product. Highlight the running promotions and offers.
• Maintain the sales tracker, defective item tracker, product exchange tracker, cash handover tracker and other files on the daily basis.
• Checking the stock on the daily basis and keeping the track of the stocks in store and prepare the variance report.
• Keeping update periodically regarding the products, prices and the competitor prices and address the customer queries and needs with the correct information provided.
• Display the products in its area properly and make sure the area is maintained in a neat and tidy fashion ensuring that the highest standard of housekeeping are maintained.
• Solve the customer queries and issues regarding the service phones, give the customer the best buying experience and meet the customer expectations.
• Be informed about the promotions and offers running in the store and inform the customers about those ongoing promotions.
• Prepare the store coverage plan and maintain the timings of the store.
• Brief the sales staff about their duties and responsibilities on the daily basis.
• Give the feedbacks regarding the daily sales, stocks and the staff performance to the Supervisor.