Business Development Executive
Sudershan Global Events And Services Private Limited
مجموع سنوات الخبرة :11 years, 3 أشهر
Industry : Event Management
Service existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential customers.
Recommend appropriate items and direct or lead customers to selections. Developed relationships with customer base.
Approach & initiate conversation about buying experience, item preferences, and future purchases from browsing customers.
Be the Bridge between Client and Property (Hotel, Banquet) and ensuring that all Services achieve or exceed guest's service expectations. Ensuring all events and functions run smoothly.
Dealing with Client Feedback, complaints and comments.
Responsible for Operations of Catering, Housekeeping & Banqueting, Front Desk, Functions /Events and Guest Service Management.
Production (01st
Dec’14 to 05th
Nov’15)
Reason for Leaving : Process Ramp down on Management Decision
Responsibilities & Tasks
* Chat process for UK Telecom - O2
* To take chats for the customers having issues/general queries or technical issues with their devices.
* To achieve perfection in terms of quality by probing end to end questions
Reason for Leaving : Movement to IndiGo (AOCS)
Responsibilities & Tasks
* To take calls from External as well as Internal customers
* To handle customer queries like Booking, Rescheduling, Cancellation, Cargo, Packaging etc.
* To achieve Targets and goals on monthly basis.
* Confidentiality and integrity of the work
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