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Preeti Kumari, Senior Network associate

Preeti Kumari

Senior Network associate·Accenture

India

Work experience

Total years of experience: 3 years, 11 months

Senior Network associate

December 2016 - December 2018

Accenture

United Arab Emirates

December 2016 - December 2018

understand customer requirement and provide the accurate reports by extracting the reports from the client tools within the specified SLA date by maintaining 99% quality with no rework and no SLA miss from 30th Dec 2016 to 6th December 2018.
• Extracting reports from the Verizon tools like VzB central, SMR, VOIP, SMD, CKB, Invoice and generating reports on excel sheet with the standards & customized formats as per the requests from the customers.
• Timely deliverance of the reports without any Quality errors on specified SLA dates.
• Had receive appreciation emails from clients and rewards in terms of performance and achieving targets on time.

Company industry:
IT Services
Job role:
Information Technology

Senior System Executive

February 2016 - September 2016

Cognizant Technological Solutions

India

February 2016 - September 2016

on user's access management from Feb 24th 2016 to September 27th 2016.

Company industry:
IT Services
Job role:
Information Technology

Technical Support Executive

November 2014 - December 2015

Infinite Computer Solutions

India

November 2014 - December 2015

Company industry:
IT Services
Job role:
Support Services

Skills

MICROSOFT EXCEL

Expert

AUTOMATION

Intermediate

LESS

Intermediate

MACROS

Intermediate

PROBLEM SOLVING

Intermediate

MANAGEMENT

Intermediate

STRATEGIC THINKING

Intermediate

OPERATING SYSTEMS

Beginner

APPLE PRODUCTS

Beginner

CUSTOMER SERVICE

Beginner

Languages

Hindi

Expert

English

Expert