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prince Ahamad, Customer Service Team Leader

prince Ahamad

Customer Service Team Leader·Gambit

United Arab Emirates

Diploma, chew / cnwm

Work experience

Total years of experience: 7 years, 1 months

Customer Service Team Leader

February 2023 - August 2024

Gambit

Colombo 4, Sri Lanka

February 2023 - August 2024

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

sales team leader

December 2020 - January 2023

windox AAA

Dubai, United Arab Emirates

December 2020 - January 2023

Company industry:
Business Process Outsourcing (BPO)
Job role:
Sales

sales agent

February 2020 - July 2020

smart wing

Dubai, United Arab Emirates

February 2020 - July 2020

Company industry:
Business Process Outsourcing (BPO)
Job role:
Finance and Investment

agent call center

January 2017 - October 2019

belvantage

Colombo 2, Sri Lanka

January 2017 - October 2019

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

turnkey

July 2015

July 2015

Diploma, chew / cnwm

Sri Lanka

GPA (percentage): 89%

GPA (percentage): 89%

Skills

Microsoft Excel

Expert

Quality Auditing

Expert

Microsoft Word

Expert

CRM software

Expert

Leadership

Expert

Microsoft PowerPoint

Expert

problem solving

Expert

leadership

Expert

customer satisfaction

Expert

Digital Marketing

Expert

Customer Service

Expert

Sales Representatives

Expert

Languages

Hindi

Expert

English

Native Speaker