Senior Financial Analyst
Elevate Services
Total des années d'expérience :5 years, 8 Mois
• Successfully transitioned Australian legal project.
• Generation, downloading, saving and publishing of prebills & posted bill invoices over sharepoint and network drives for the convenience of onshore team.
• Preparation and publishing of process SOP/DTP post getting the training downloads from the client & thereafter giving KT to the workmates.
• Sharing of Statement Of Accounts and Debtor statements with the clients & customers.
• Maintaining necessary trackers for incoming payments, verification & collection follow-ups.
• Verifying incoming customer payments from different payment gateways (Stripe, PayPal, BlueSnap & Worldpay)
• Handling billing queries of domestic and oversea clients via calls, chats & Emails.
• Altering the customer Account as per client's requirement and computing billing, refund & credit.
• Generation and releasing of drafts & invoices as per billing cycle in Oracle.
• Delivering invoices electronically to clients through various P2P portals such as Ariba, Tungsten, Coupa, etc.
• Analyzing documents received from PMs like SOW, IR form & PO etc.
• Preparation of Debit balance report and ensuring that 90+ Aged receivables are getting cleared & there are no aged invoices in the bucket.
• Performing research on duplicate invoices & ensuring that all are reversed before finalization within the SLA.
• Working on invoice rejections and coordinating with Accounts Payable & Receivable departments to close the case.
• Preparing Monthly financial reports and process dashboard to be presented to operations, delivery, markets, procurement & sales departments.
• Handling oversea clients portfolio of approximately 965 customers.
• Daily execution of incoming invoicing requests in SAP/Oracle that are received from the operations team to generate invoices & submit to the customers electronically through various E-Billing platforms.
• Generation and submission of Credit Notes, external & IC invoices to clients and customers.
• Processing of Internal Orders, Sales Orders & Out Bound Orders in SAP.
• Execution of stock transfer requests & shipping reports.
• Daily preparation and publishing of invoice delivery tracker & void tracker.
• Coordinating with business stakeholders for resolving issues around blocked invoices & post them.
• Taking ownership of client Accounts that are on priority or escalation list & overseeing end-to-end process that is from invoice submission till receiving the payment.
• Reviewing AR aging for accuracy & passing any necessary Credits/Debits to customer Accounts.
• Interacting with operations, delivery & markets about the updates, queries and scheduling customer meetings for new installation, modification & cessation of delivery services.
• Successfully transitioned AP accounts smoothly in a short span of time when there was a sudden attrition in the US onshore team.
• Daily processing of invoices in SAP Ariba portal that are received from the vendors to initiate the timely payments.
• Worked as invoice processor of different PO, contract & Non-PO based invoices (Validation - 3 Way match & approvals)
• Generation and submission of Debit Notes & remittance advices to suppliers.
• Review the payments to be made to the vendors and release the same in the form of wire, ACH, EFT & cheque payments.
• Coordinating with VM team - New vendor setup, existing vendors modification & cleansing in our Oracle database.
• Collaborating and making follow-ups with the vendors and other divisions for resolving invoicing & payment issues, fix hurdles & expedite the AP process.
• Performing QC of high Dollar value invoices processed by team & providing go-ahead for the final execution.
• Processing of cheque refunds & debtor refunds when received.
• Keeping an eye on the work volume and managing of Accounts Payable generic Mailbox in order to respond to all AP & vendor queries.
• Duplicate payments recovery from vendors by posting necessary CN adjustments.
• Handling vendor calls as per Zoom roster basis and taking care of AP Helpdesk via calls, chats & Emails.
• Monitoring the status of vendor invoices & outgoing payments on PeopleSoft.
• Ensuring that vendors are paid in time by closely monitoring the Aged invoices and resolving them quickly through direct interaction with suppliers & the procurement.
• Interacting with Purchase Order team to modify the PO so that it can be processed at our end by the IP team.
• Reconciling vendor statements, investigating discrepancies & prepare recommendations for resolution.
• Supporting in Month/Year end financial closing process and ensuring that all the tasks in scope of AP are executed, reported timely & accurately within the allocated deadline.
• Helped in knowledge management by preparing & tracking changes in SOP and making amendments when needed.
• Introduction of checklist to reduce errors and improving accuracy.
• Daily reporting to the client and upper management regarding TAT, accuracy, volume & concerns.
• Performing internal audits, Rectification of Errors (Re-Rec) & analyzing team’s overall performance.
• Imparting training programs for new hires, providing buddy-ups, conducting their weekly assessments and helping them to get certified to hit the production floor & apply for their accesses.
• Audited 100% of their work & helping new team members to understand the end-to-end process.
• Daily allocation of the work volume & assigning of Helpdesk Tickets to peers to ensure no deliverables get missed out and we are able to finish in the pre-specified TAT of 24 Hours & thereby keeping a track on the completion status as per our stipulated SLA signed with the client.
• Responsible for Monthly/Quarterly/Year end closings including error free reconciliation and analysis of related Accounts in compliance with corporate & country requirements.
• Providing all facilitation & requested supporting documents to taxation and external auditors for Monthly/Annual audits.
• Generating internal adhoc reports related to SLA, WIP, productivity, KPI, errors & quality of task given to the teammates & presenting to the leadership as per the requirement basis.
Cleared in First attempt
Studied Commerce
